Brookdale

Most of us will have the difficult decision of finding a senior living community for a friend or family member. I visited several in the Jacksonville, FL area. Brookdale Avondale was by far in my opinion, the most attractive for the cost and amenities. The staff is very inviting from the management on down. When you visit a loved one, whether it's two times a week or 50 times, the atmosphere is always cordial. When you ring the bell at the secured front door whoever opens it always has a pleasant disposition. Location was another positive, the campus is surrounded by oak trees and manicured landscaping. Occasionally you'll get to see ducks and ducklings roaming around from the bedroom window. There's shopping less than 10 minutes from. the campus. with a large grocery store and several restaurants. I highly recommend Brookdale Avondale. I don't think you'll be disappointed..

I enjoy the music and tv shows and happy hour

Our family is very happy with the care that our mother is receiving. The staff is always pleasant and very patient and respectful to the residents. The new management staff, [name removed] has made a lot of changes that have made significant improvements to the program. One of which is providing activities 7 days a week.

On the weekends it would be helpful to have more help like at the front desk in case a resident needs help they can't leave the desk unattended. Which is a good thing. The food isn't great but i hear the same thing from other places. It's probably b/c they have to feed so many. Bulk buying in probably what they do. Overall the facility is clean, safe, grounds well kept & decorated very nicely for holidays. Food could use some improvement. When I walk in I feel very comfortable & happy my mom is here.

This is an excellent place for us old people. Everyone working here goes out of their way to help us not feel alone and to reach our needs as we age. [name removed] the director is the best!

Come April 2024, I will have been here 3 years. Staffing leadership has changed multiple times during this time for me, and this is hard for people in my age group. [name removed] has done an excellency job of protecting us from the input of the change.

Greet way to have a 2nd family. A lot to do!

The caregivers in memory care at Brookdale MVP are patient, kind and have an impressive ability to multitask smoothly. The activities director provides stimulating activities always with a beautiful smile and happy energy. Expect a warm welcome from the receptionists, chefs, maintenance and housekeeping staff. The professional staff is always welcoming and helpful. They maintain a personal relationship with residents.

BD MVP is by far the best care facility for my parents. Unlike some others very large places where a parent can get lost and overlooked, BDMVP is the perfect size with a fully engaged and dedicated staff. My parents were and are very safe and comfortable, well fed, engaged in activities and happy which makes me happy.

Help was what I needed after a challenging summer with my mom. Mom had become increasingly dependent on me for all her care. She was getting increasingly weak and scared of falling. After a short hospital stay, she was sent for rehab. Unfortunately the staff shortages common at all facilities was not allowing for the kind of care we were hoping for her. I had to make a hard decision whether to bring her home or put her in long term care. Brookdale answered all my questions. The facility is so clean and the staff is great. I feel like they are the help I was looking for and I am confident she is in great hands!

My Aunt had been at Brookdale for about a year and a half and we were satisfied with the day to day care she was given as well as the many things they did to keep patients involved in their many activities. I was thankful she did not sit in her room and stare out the window, as she was always an outgoing an involved person. She was one week shy of turning 97 and on hospice there at the Brookdale facility in Westampton, and the end of life care and concern during that time was exceptional. They went out of their way to be compassionate and caring for our family as well. Three family members were there when she passed at 4am, myself being one of them, and I was able to walk out that morning knowing she had been given a peaceful ending to a life well lived.

The staff member exceeded my expectations! She was timely organized and efficient. It was obvious she truly cared. I was married to a commercial attorney for 20 years and met MANY professionals in many industries. She has been one of the Best employees to date that I have been fortunate to have met!

If we could give the friendliness of the staff a +++ we would! What has made this community such a great experience so far, is the staff. They are fabulous and we love them!!! We would absolutely highly recommend this community to others based on the experience we have had so far

Great place to live! Lots of activities to keep us busy.

I have lived here for almost 6 months. I would not change residents. I enjoy everything. It is almost impossible to get bored, there is always something to do.

Our top administrator has breathed such an improved spirit and care that we are appreciative each day

The staff at Brookdale West Orange are very friendly and helpful. They have weekly family Zoom meetings to keep everyone up to date. The meals are excellent. They offer a good variety of choices and it's not a corporate/rotating weekly menu. The chef asks for the residents' input. I highly recommend Brookdale West Orange to others.

I love the community. The staff is very responsive and caring. After visiting other communities I picked this "place for mom" because it had fewer residents in memory care, felt more like a home and the staff was warmer.

It was a hard decision to move my mother to assisted living. Brookdale Watauga was absolutely wonderful from my first phone call, throughout the onboarding and move in process. I find the staff extremely caring, attentive and truly care about the residents and the families. My mother has adjusted, loves her space and environment. Regardless of when I visit, the community is always clean and welcoming.

The staff and facilities are outstanding. My mom stays active with entertainment games PT with a Dr. On staff. Most of the staff has been at Brookdale for several years. When we visited they were hands on with the residents and so friendly and patient.