Brookdale

I mostly interacted with [name removed] who was the most friendly, courteous and helpful staff member. All staff at the reception was very friendly and helpful which made my friend feel at ease. Initially I was concerned about having to leave her in a very strange place with unfamiliar staff. But after my tour there, I felt very confident to leave her there . Thanks to The Brookdale facility for having [name removed] as an inmate there .

It's a nice place. I have a lot of good friends here because making friends is easy and everybody needs a good friend.

My parents have been here only 3 days and are already so happy! Everyone is friendly, caring, genuine, and SO helpful! I am so relieved they are getting the care they need. Thank you to every single staff member we have met - there is a genuine level of care that comes from a wonderful team who has learned to work so beautifully together. I can’t thank you enough!

The staff have been incredible to our family and especially my Mom. The activities are fun to attend and it helps to increase the social time for all the residents. The food services have had multiple events for the family and residents and I have enjoyed all the themes and of course the food is delicious. Overall everything here at Brookdale has been extremely positive.

My friend moved to brookdale a few months ago. I have been to visit many times and the staff has been wonderful. The food is excellent, and happy hour is so much fun. The rooms and community areas are cozy and very well kept. I highly recommend Brookdale.

5 on all the categories that are listed. What has made Brookdale South Charlotte such a great experience so far is the people that are there, they are excellent. We would absolutely recommend this community to other families who may be looking for a place for their loved ones.

Brookdale Florence is such an inviting place to come and visit. All of the staff are always pleasant and make you feel welcome from the first moment you step in. My company helps provide the home health services here and they make it easy to do our job to the fullest. Whitney the director of nursing is the best, always greets you with a smile and you can tell how much she cares for all the residents. Thank you!

Mom has lived at Brookdale 18 months and during this period it has had 5 ED's, 4 nurses, 4 sales people, & 3 bus managers. I guess they saved the best for last. Since ED [name removed], nurse [name remove], bus mgr [name removed] have come on board, the operation of the facility and care my mom receives has been wonderful. [names removed] have heard & addressed all my concerns & I am truly grateful. The staff also, including [names removed] are kind, loving, & care about the residents. This is mom's home and am blessed I found it & am grateful for the care mom gets.

Brookdale Summer Ridge is now my mom’s new home! [name removed] has made the transition from living alone in her own home to living in an assisted living apartment so smooth. It’s a great place and home away from home for my mom!!

I know many of the caregivers and residents at Brookdale by name. I visit the facility frequently for hours at a time. I have nothing but respect and admiration for most of the caregivers at the facility. They treat the residents as people, demonstrate respect for each one, and exhibit personal concern for each resident’s wellbeing. The caregivers work hard to make the care facility a very pleasant place to reside considering the special circumstances of the residents and the resident’s limited abilities. In my opinion, the staff and management of the care facility care very much for each of the residents.

Today I had the opportunity to visit the exceptional team at Brookdale Westampton. It was such a pleasure to enter a community to see so many smiling employees caring for residents who were really enjoying the activities of the afternoon, the attention they were receiving and the beautiful decorations. My associate and I were greeted at the door and welcomed in like we were old friends. The staff made us feel valued and everyone took time out of their busy afternoon to speak with us and share some of the positive and uplifting programs and service offerings at Brookdale Westampton. It is easy to see how you all are quickly becoming the first choice for memory care in the community. I would like to thank [names removed] for the time and attention you all gave us! If you have a chance, I would certainly recommend stopping in to see this amazing place and to meet this exceptional team! Looking forward to visiting again!

Everybody has been very helpful, friendly, you can ask the staff anything ad they help you figure it out. Food was great.

[name removed] very big help, she made my transition move easy. [name removed] us very good. she helped me with my check-in and medications. Love breakfast.

Our dad is doing great, that's what matters, and we pick this place for location. I would recommend to others.

We’ve been fortunate in our experience with Brookdale. They have been consistent in what they said they would do and keep us informed on any changes or worries they have. Sonia is a tremendous help and makes us feel in the know always. a big plus for us was the recognition of veterans sacrifices in the form of a discount which we found nowhere else to do. The food is good, the service is good, we really don’t have any complains.

Brookdale is a good place. Selected Brookdale for cost that floats with level of care needed and my mom needs very little. Also, other places looked more like hotels with gathering points while Brookdale was more a community with many areas to utilize.

We recently moved mom to Brookdale and I was worried she would have a hard time making the switch. Well I was pleased with the transferring of mom, she was made to feel at home as well as we were. Mom continues to make progress since being at Brookdale. I'm pleased with the attention and level of service she receives at Brookdale.

When looking for a Senior living facility, with a home like atmosphere, for your love one. Consider Brookdale in Watauga. Single floor, with a small community and all the amenities. You will not find a better professional staff and caregivers. You will have the peace of mind knowing your love one will be watch over and cared for, as if they were home under your care. [name removed], the Executive Director is a outstanding person, doing a exceptional job. Very knowledgeable about all the aspects of Brookdale in Watauga. She takes a special interest in all residents. [name removed] the Resident Program Coordinator is Very dedicated, talks and listens to all the residents. Scheduling different actives & participates which makes it more interesting for the residents. [name removed] the Sales Manager has strong communication skills and takes special interest to know your love ones needs. Extremely helpful conducting tours and explains the Brookdale standards to prospective members.

I am a friend of one of the residents at Brookdale in Westampton, NJ. I rank this community and staff with five stars. I have seen the dedication of all the staff. They are attentive, caring, and responsive to each resident's needs. The staff work close closely with the residents to develop comforting routines, adjusting to personalized needs. I would recommend Brookdale in Westampton to anyone.

Brookdale has been a godsend for both our mother and our family. They have given her a safe and friendly place to be at this stage of her life. The staff are so caring and friendly which makes us so comfortable with our decision to have them be responsible for her care. There is always activities to entertain the residents which is so important to keep them engaged and the meals prepared by the chef are appealing and nutritious. Also knowing they have nursing staff on site 24/7 is very important and comforting.