Brookdale

Overall experience: 5 - For what my Mother needed at that time, it was perfect for her. We learned that she could use more independence and moved her elsewhere. Friendliness of staff: 4 - most very helpful and communicative. Meals/dining: 3. Food is ok, seating arrangement approach not great for mixing. Activities: 4 - some are juvenile but good overall and well-intentioned to span the needs of all. Value for cost: it is competitive for low touch needs, not sure about add on a la cart care needs

Everything is great at Brookdale, except we would like to see more activities - especially in the evenings and on the weekends.

The facility is clean and bright. The courtyard area is lovely with trees and places to sit. The staff has been nothing but pleasant and helpful to us anytime we go there. The rooms are quite large in my opinion. As for amenities, they offer a lot of great things for the residents to do.

I'm moving my 93 year old mom up from southern California. [name removed], at Brookdale, guided me through the process, paperwork, etc. Within 1 week, I had secured an apartment for mom. The staff is very friendly and helpful. The facility is clean, beautifully appointed and inviting. The residents look happy and at ease. There are numerous activities and there are beautiful walking paths that lead to a koi pond. I'm so happy I found Brookdale!

Facility and staff are wonderful. Everyone is friendly and helpful, the full facility is always very clean, no smells. It is a little pricey, especially given you have to pay for assistance with medications etc...

The workers will try their best to go above and beyond to make sure their residents are taken care of. This is a tough industry and I applaud their efforts here.

Brookdale is smaller facility and that gives a cozy impression. There is more one on one attention to residents. The suites are spacious. General rooms are adequate. We are happy with our choice.

Brookdale Lake Ridge was the best choice we could have possibly selected. The staff and facilities are fantastic. They are patient, professional and amazing!

The staff members are Brookdale Adrian are very very friendly, and we would definitely recommend this community to other families. The bus service is amazing and the staff will always go to the extra mile.

[name removed] had wonderful care at Brookdale, including while she was on hospice care. She passed away last week. The facility is beautiful and the caregivers are very nice. They have had some management changes, but we've never had any issue with reaching management for conversations.

Even though the facility is priced on the middle to lower end compared to other facilities in the area, they are top notch. It's the staff that makes all the difference and they are so caring, nice, friendly, and genuine. My mother loves it there! I do wish they had more variety for dinners.

5 all the way! What we like the most about Brookdale Hamilton is the quality of care, the great people who are very helpful. Our loved one is very happy and we would recommend this community to other families who may need a place for their loved ones.

Everyone is so friendly, show genuine care and concern, and are very accessible. They listen and are responsive. I would definitely recommend Brookdale Monroe to help other families looking.

Everyone I have had contact with has been courteous and helpful. My Mom also says everyone is nice and sweet and she is well taken care of. The activities in the Memory Care wing are designed to keep her and thinking and occupied.

We have been here for three years. Sadly, there are a couple of Residents determined to be unhappy - and complain ad nauseum! That's their problem! We still love our apartment, and if we have any problems someone from Maintenance arrives within the hour - You get the feeling EVERYONE wants you to be comfortable. Our Concierge personnel are amazing! Doing so much for so many Residents boggles the mind. We can be as active and involved as we like, and are encouraged to take part in so many different things. Concerts, parties, day and overnight trips, a huge variety of crafts - our Activities personnel go above and beyond every single day. They also provide transportation locally for a nominal price. The food is like everywhere - we have our favorites and some things we don't enjoy. Overall, the cuisine is excellent - they try hard to please us - WaitStaff, fresh napkins and tablecloths are great. We're very happy living here. .

We toured many facilities but Rose and Cassandra made us feel at home! The facility was clean including the bathrooms… Front desk was friendly and offered us water as it was a HOT day! Highly recommend!

The Brookdale ,Eagan facility is nice, bright with a refreshing feel. The residents rooms are nice and not crowded and I decorated it to my wife’s taste. They sponsor fun and stimulating activities daily and some of the special events border on amazing. The meals I have seen and/or tasted are better than substantial, the lunch I witnessed today looked top notch. The staff I have dealt with have been patient and caring, they’re always ready to share both good news and challenges about my wife, very open and honest. The residents I have met seem to be happy while I’m visiting. Lots of smiles and they are more than happy to visit about their day, family and some have their pets living with them. I could go on about the stimulation that comes with music, games, quiz games, I’ll mention the Llamas I saw recently. I feel blessed that I found this place for myself and my wife, and that they found me.

All have been helpful and easy to work with. My dad sometimes complains about night staff but no one else is around- so who knows. My father is a difficult person to care for - definitely not a warm and fuzzy guy. But a few have won him over and they still give him great care despite his attitude. There's a good feeling when you walk into the building. Food kinda goes through phases that seem associated with staff turnover. My dad received a burned grilled cheese one night. Why would you even give that to someone? Nothing but a salad that was basically lettuce one night. My dad hasn't lost his appetite so those times are frustrating. Also- my dad eats in his room. When they pick the tray up- if it wasn't eaten- maybe ask questions. You don't like burnt grilled cheese or you aren't hungry? Can I bring you a snack?

We've been very pleased with Brookdale. We like the staff the most, they are very friendly and have good communication.

Thank you the team at Brookdale Medford. My grandma lived here for two years. I have so much peace of mind knowing that she was in a great place. The team became like family to me and often helped provide support to myself and my family as well. I would recommend to anyone wanting their loved one to actually live a life and not just watch TV.