Merrill Gardens

Willow Park is a clean and comfortable community with adequate amenities and activities. The staff is friendly and eager to resolve concerns and answer questions. The care is quite professional and accommodating to work with. The medication dispensing system stays up to date. The meals appear well balanced, unless you may a vegetarian, and that was noted during the interview sessions, which at that time was not going to be an issue. However that issue can use some consideration. I feel comfortable with a family member living there and I am treated very respectfully if I have concerns, I highly recommend Willow Park.

We moved my mother in law to Merrill Gardens 6 months ago. This is a beautiful facility and extremely well maintained. She loves the food and seems quite happy. We had hoped she could live fairly independently, but has needed more care than we expected. The nursing staff apparently has total control over how much care she should have and tallies up the numbers that indicate what the cost will be. It has become quite expensive which was something we hadn't planned on. Although she does need some help physically, they up the cost based on how good they perceive her memory is. She is still pretty sharp, but it doesn't seem to matter. But all in all, I would definitely recommend it.

It has a charming appeal of a fancy old time hotel with beautiful carpeted hallways and seating places by beautiful overlooks of the ocean. The place is kept emmaculatly clean. Menus are first class. Full, activity log everyday including local musicians as well as outside bus events. The staff are attentive and friendly. My father did not want to leave his home but now he couldn’t be happier. He has made friends and is much more engaged with life having found a social network. As his daughter, I am just thrilled he has a safe home that brings him comfort and joy in his final years.

My 83 year old mother in in independent living and loves her new apartment. She has many new friends and the staff in very helpful when needed. The meals are a good and the chef makes it right if any problem arises. [Name removed] is constantly adjusting the menu with new suggestions from menu meetings each month.

This community is going good now after an adjustment period. But mom is happy here and is happy with her caregivers. They are attentive to her. If I ever have any issues the director or the head nurses are prompt to fix things. The housekeeping do a good job of keeping it clean. The food is good and they have an alternate menu as well. They will try and engage mom into the daily activities. I would recommend this community.

The staff here at this community has provided all that they promised. I love the staff; they are knowledgeable, friendly, and welcoming. The facility’s cleanliness is good as well. They assist with the resident’s laundry once a week and take out the trash at least twice a week. They provided activities for the residents to participate in their free time. The other communities that I toured were more expensive, larger than I would like, and they were offering the same services for the most part so this property was the better fit for price and service.

When we were first moving in, there were some miscommunications, and a few issues with paperwork, but I think it's because Merrill Gardens is so new. After move in, everything has been very smooth. The staff is kind, caring and attentive, and the atmosphere is really positive. The food is top of the line, and they have such high standards. They only use fresh foods, and they have a great menu for the residents. They also have happy hour every day, a pool, tai chi in the mornings, outings, and live entertainment. The place is very clean, and I feel my loved one is very happy here. I would absolutely recommend Merrill Gardens

Legacy at Bear Creek has a wonderful atmosphere and incredibly friendly staff. The front desk staff are spectacular! I look forward to all of the family events. So much fun to attend with my mom!

I looked at several wonderful communities before choosing Merrill Gardens I felt right at home when I walked in and they let me visit 2 full days to see if it was a good fit for me. They have a weekly town hall meetings to listen to our needs and wants. There are tons of activities daily I have been asked to be on the Library committee, there's dominoes, nightly movies and lots more just so nice to have an independent active lifestyle. They come in weekly to clean and the staff is just so friendly and helpful. The food is great with weekly menus you receive on Sundays. They have a garden that they use for our food and a beautiful rose garden to sit and enjoy. I've made so many friends and would recommend this to anybody.

Merrill Gardens has been very positive so far for my father. The place is brand new, only 6 or 7 months old, and they work very hard to keep up the new appearance. The grounds and the inside are kept very tidy. The meals are great, the staff is friendly and accommodating, and they have plenty of activities to keep residents busy like arts, crafts, a movie theatre, and a van for off campus trips. It is also centrally located and just a five minute walk from places like the drugstore and the library. My father really likes that. I’d definitely recommend the community to others.

I find everyone but particularly [Removed], to be accessible and genuinely interested in the residents. It is a pleasure to live here.

I find that the community is a wonderful and perfect place. I would tell anyone to feel free to go there and take your parents to see the community. I believe the staff want to see happy residents.

This looked like a fabulous community when I toured it. The people I met were nice. This community does have some nice common areas and they seem to offer some nice activities. This community was a little more expensive than what we were looking for.

We liked this community when we visited. This is a larger community with several buildings and several stories high. The community is beautiful and the people we met were really nice. This community is a little more expensive than we were looking for.

everyone friendly, food is good, cleaning people friendly do a good job & much more. Too soon to say much more.

My father is doing well since his move into Sheldon Park. They try 3 times 3 people to encourage their residents to join activities and interact. The medical technicians are very on top, they are watching my father constantly and call me with any concerns. I also like that they have lectures and comedy acts, it is kind of interesting. I really like the facility and I like the openness. If you have a concern, they don't get offended. I would like the incontinent care to be tighter. The facility is always clean. I am assuming the staff are paid well and treated well here because they genuinely seem like they enjoy being there and really care about the residents, it has been a very good experience.

Just started my search for help for my parents; I was immediately impressed with the friendly staff and pleasant environment. The residents sitting in the lobby looked happy and even answered some of my questions. I did not have an appointment and they still took the time to give me a tour and offered lunch.

Mom has been a resident of the Syringa Memory Care unit of Willow Park for 3 1/2 years now. Very pleased with the medical oversight provided to all residents as well as solid recommendations for additional services such as physical therapy, speech therapy, etc. [Removed] is an outstanding nurse, always completely focused on the well being of those in his care and it shows. [Removed] does an amazing job lining up stimulating, fun activities to meet the needs of all residents, regardless of their abilities. The kitchen routinely turns out nutritious, home cooked meals and provided numerous special dining occasions for every holiday. Food quality is top notch. My mom's quality of life has increased immeasurably. She is always clean, well dressed and I've witnessed how much she enjoys the wide variety of activities and outings. She has gone from living alone and rarely going out to a very active life with great friends. The staff has truly enriched her life and provided me with great peace of mind. This is my second experience, also having had my mother in law in the assisted living area until her passing. Such a great feeling knowing your loved one is surrounded by such loving people and capable staff. Thank you Willow Park.

I couldn't pick a better place for my loved one. I love how the staff treat the residents like family.

The Merrill Gardens was a very nice place. The staff was very attentive and responsive. They have continued to follow up with me and answer any questions I have. The reason why we did not choose it was because they did not have a memory care unit.