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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,449 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,449 reviews
64 communities
8 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
73 reviews

Wonderful place for my parents! The sense of community is overwhelmingly positive. Residents and staff are very friendly and treat each other with upmost respect. On our initial visit here the guide of the...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
51 reviews

Mom moved here because she needed more help! Is it a very nice facility and so far other than the usual adjustments she's going through emotionally, it's a really nice place and friendly staff.

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.8
Review Score
37 reviews

In Spring 2025, I visited my older sister from my home in Virginia. It was obvious by the missed medical appointments, unopened mail, unanswered professional and personal phone calls, forgotten bills, etc,...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.8
Review Score
21 reviews

Definitely 5 stars. The staff are great very friendly and helpful. There are many activities to choose from. The apartment size is perfect. I am very happy here.

Provides: Independent Living

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
77 reviews

Follow up on paperwork. We had a situation where my mother slipped through the cracks as far as seeing the doctor. Even though we were told "she was on the list ", she wasn't and we had to push pretty hard...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
82 reviews

Overall 5 stars. The staff are attentive and respond quickly to requests. Food is good. The 2/2 apt is a good size for a couple. Plenty of activities and the overall cleanliness of the facility is very good....

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.5
Review Score
104 reviews

I feel our mother is receiving the best care possible. I also feel that she is in the safest environment she can be in. She isn't 100% happy about being there but she wouldn't be receiving the care and...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.5
Review Score
85 reviews

The apartment was clean and the staff was nice. They are very helpful to my mom and the assisted living care was great. I would recommend Truewood as an affordable independent living facility

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.8
Review Score
79 reviews

Truewood is beautifully kept. My mother enjoys participating in bingo, crafts and chair Zumba. She also participates in their weekly outings. She says the food is good and appreciates the chef personally...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.8
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

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Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.7
Review Score
30 reviews

My in-laws have been at the Murano for 6 months. My 95-year-old mother is moving in next month. There have been staffing shortages in the dining room but they are back to full. Management listens and...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.6
Review Score
49 reviews

First it is clean and spacious. Second as a vegetarian, I have been able to eat food that I like and plenty of it. Third the atmosphere is quiet and comfortable. And outside, the creative neighborhood is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.6
Review Score
163 reviews

The Nurses, cleaning staff, maintenance staff, management are all doing a very good job of taking care of the residents- they treat them like family!! Grand Villa of Port Charlotte is a wonderful place for...

Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.6
Review Score
38 reviews

Staff admin - caring, empathetic, engaging. The remember you, the respect your parent, they share when there is something going on in a respectful manner. Any doable idea is welcomed. The manager is direct...

Provides: Assisted Living, Memory Care, Independent Living

This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...

... Read more

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
16
16 Photos available
13
13 Floor plans available
9.5
Review Score
52 reviews

My mom loves everything about the place and has only been there a month! I give them all 6's. My mom has been down sizing for about six years this was her fourth move, this is her smallest place a studio...

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.5
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.5
Review Score
48 reviews

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food...

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.4
Review Score
133 reviews

The staff care is excellent. The med techs are very good at delivering medications. The activities are varied and creative. Our apartment is large and bright. It is cleaned once a week. The chef routinely...

Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Eagleview Landing

650 Stockton Drive, Exton, PA 19341

Starting at$X,XXX+ monthly
17
17 Photos available
14
14 Floor plans available
9.4
Review Score
20 reviews

I attended breakfast with Santa this past Saturday with my mother who is a resident in Exton([removed name]), and my 2 year old granddaughter. We had a great time with Santa and the Chef [removed name]...

Provides: Assisted Living, Memory Care, Independent Living

Introducing Eagleview Landing, the newest senior living community in Exton, PA. The location just outside Philadelphia, Pennsylvania is close to perfect. The comfort of Independent Living, Personal Care and Memory Care is reassuring. And the luxury? Isn't that always nice? Eagleview Landing is...

... Read more

The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.4
Review Score
46 reviews

The staff and care were exceptional when we first became part of this community. Unfortunately, the experience has declined over time, and I believe much of that is due to changes made by Cogir. Several...

Provides: Assisted Living, Memory Care

Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.4
Review Score
113 reviews

The staff are amazing. They have been extremely responsive to all of our needs and concerns. Every place could use a full time doctor and 3 nurses that are "hospice care" level humans. (Think Angels) You are...

Provides: Assisted Living, Memory Care

Merrill Gardens at Sheldon Park is a beautiful place to live within the prestigious Ferry Street Bridge-area of Eugene, and it is also near Springfield. Our neighborhood offers a small-town feel with all the conveniences of big city living—world class shopping and dining, a commitment to the...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.4
Review Score
35 reviews

[name removed] was very friendly and upbeat. The facility is modern and bright and not too big. The food is excellent and the staff always friendly.

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.3
Review Score
70 reviews

My mother is as happy as one can be in a memory care facility. [Name Removed] the activities director, is wonderful. The nurses and caregivers seem very nice as well. .om seems well cared for.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
91 reviews

We loved Truewood! Hated to leave there. Everyone was super nice!! The place was clean as well. I would absolutely recommend them to others who are searching for a place for their loved one.

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Merrill Gardens at Green Valley Ranch

1935 Paseo Verde Parkway, Henderson, NV 89012

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
9.3
Review Score
27 reviews

The employees have been , helpful , caring , and all together great . The facility is very beautiful , and clean. The apartment is a perfect size and everyone is always so helpful and in great attitudes.

Provides: Assisted Living, Independent Living

Our community has 88 independent retirement and assisted living apartments with a combination of one bedroom and two bedroom floor plans. Our apartments are spacious with full kitchens, central air conditioning, washer/dryer, walk-in closets, and large stall showers with seats. Each unit has...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,470 reviews

Review Score

2,470 reviews
8.9

Out of 10


5 star

63%

4 star

25%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 684 reviews in the last 2 years. Over all time, Merrill Gardens has 2,470 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,542
595
182
69
82
Date Submitted
201
378
684
Reviewer
327
1,495
591
20
Care Received
751
829
842
1-20 of 2470 reviews
Sort by

5.0
Anonymous - Family/Friend
Independent Living
July 28, 2026
Verified Review
Happy with our choice

staff is friendly apartment size is very adequate, clean he likes the food and the food schedule cable television is included my father is happy

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
ATT - Family/Friend
Independent Living
July 26, 2026
Merrill Gardens at Wright Park

In Spring 2025, I visited my older sister from my home in Virginia. It was obvious by the missed medical appointments, unopened mail, unanswered professional and personal phone calls, forgotten bills, etc, that she could no longer live by herself in the spacious one-level, three bedroom house she had owned for 50 years. Fortunately, my sister agreed with me and visited four CCRCs in the greater Tacoma, WA, area. Merrill Gardens at Wright Park clearly impressed us the most from top to bottom with its friendly, knowledgeable, helpful, and responsive staff and employees; my sister became a resident in September. Upon moving into MGWP, the Community Director, his assistant, and the Staff made very effort to integrate my sister into the community and even provided me updates after I had returned to VA. In July 2026, I re-visited my sister and got an immediate update by the Community Relations Asst. Clearly my sister is very contented and her lifestyle is healthier. Thank you, MGWP!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Eden V - Family/Friend
Memory Care
July 25, 2026
Mom is thriving here

We moved Mom into a studio apartment at Merrill Gardens Wright Park (MGWP) under assisted living in [Date Removed]. One of the important features for us is that MGWP has an amazing memory care program, as we weren’t sure how quickly Mom’s Alzheimer’s would progress and when she might need that additional level of care. It turns out it happened more quickly than expected, and the wonderful staff at MGWP helped us seamlessly transition Mom from her studio apartment on the 3rd floor into her private apartment in Garden House (the memory care unit). I can’t say enough nice things about everyone at MGWP, from the dedicated Garden House staff that help Mom stay as independent possible (Montessori style) while also making sure she stays safe, to the “cruise directors” of the whole facility, Peter and Patty who know everyone’s name and are always around to answer questions or offer a hug of support. Thank you so much!! P.S. Make sure to grab lunch at the MGWP restaurant when you visit.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Linda M - Family/Friend
Independent Living
July 24, 2026
Excellent!

Wonderful place for my parents! The sense of community is overwhelmingly positive. Residents and staff are very friendly and treat each other with upmost respect. On our initial visit here the guide of the tour kept saying, this will be home. It certainly is. Excellent meals with choices and very, very clean.The activities director makes every day enjoyable with activities for a variety of interests. So many times when I call them, they are too busy to talk! Happy my parents are here.Highly recommend Turner's Rock!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Henry T - Family/Friend
Assisted Living
July 24, 2026
Verified Review
Join your extended family

My mom loves everything about the place and has only been there a month! I give them all 6's. My mom has been down sizing for about six years this was her fourth move, this is her smallest place a studio apartment. She feels safe and comfortable I think this last move has improved her overall mood. She was living in a one bedroom apartment in Los Alamos and I believe it was getting hard for her to do everyday activities. Her daily schedule has changed for the best bed early up early three meals a day she loves the food and company at meal times. She has been to a craft glass and had a wonderful time and is looking forward to the next one. She text me just this morning and told me she is going to the cocktail hour today .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Fred R - Resident/client
Independent Living
July 23, 2026
Can't get any better

We looked at several places in the area before we came to Turners Rock. We decided to move into the new Villas called Turners Pointe and by far this is the best place to live for us. Great staff and great food. The activities are outstanding. You just won't find a better place in Springfield Mo to live, if you have to move out of your home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Emma Sue R - Resident/client
Independent Living
July 23, 2026
I love living here

I love Turners Rock because the people who work here are always kind and extremely patient with all of us who live here. I have lived here almost 2 year and I couldn't imagine living anywhere else. I just love it and the people.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Zelma j - Resident/client
Assisted Living
July 23, 2026
I am so grateful

I believe I am the oldest resident here in this building. My granddaughter and her husband thought I would do well living here. His grandmother lives here as well and they all have really nice things to say about this place. I just love it. Everyone is so very nice. I love my apartment, the food and have no complaints

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Elaine H - Resident/client
Independent Living
July 21, 2026
I love Merrill Gardens at Wright Park

From the first time I toured the beautiful facility, I knew this is where I wanted to live. The floor plan for my one bedroom apartment is well thought out and meets all of my needs for safety and accessibility. Management was easy to work with and provided valuable resource recommendations and processes for an stress-free move. I enjoy many of the activities that are offered-- craft workshops, movies and movie discussions, book club, and a weekly happy hour with live music to name a few. The Sky Lounge on the top floor provides a beautiful setting with stunning views, a great space to entertain guests. Across the street is Wright Park with many walking paths! The dining room always has good menu options. If I want to venture out for food, there's grocery store and several restaurants nearby. Moving to Merrill Gardens provides me the level of comfort, ease, safety, and accessibility to activities that I need at this time of my life. I'm thankful to be a resident!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carlyn C - Family/Friend
Assisted Living
July 21, 2026
Merrill Gardens Wright Park is the best!

"Moving my aunt into Merrill Gardens has been an incredible experience, and it is easily the best decision our family could have made for her. The entire staff goes above and beyond every single day, but I want to give a special thank you to [Name Removed]. Her exceptional support, warmth, and dedication made the transition so seamless and stress-free for us. Aside from the amazing team, the food here is consistently excellent with great options, and the other residents are incredibly kind and welcoming. The building has such a bright, positive, and happy energy. It is truly an absolute pleasure to come here and visit family. We are so grateful to know our aunt is safe, happy, and surrounded by people who genuinely care about her!"

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Cathy S - Toured community
Not Sure
July 20, 2026

Merrill Gardens was warm and approachable from the moment to stepped in to the facility . While ,We were waiting to meet our guide, We were able to talk to the residence there. All, very happy! After touring the facility and watching how the residence and the staff get along, I was ready to move in. But, I am looking for a memory care unit for my Husband. They have a Very Good Memory care. I personally know someone, who works with the residence in memory care, so I know the caliber of people they hire. Unfortunately , they have a long waiting list for memory care.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Mike S - Family/Friend
Independent Living
July 20, 2026
Verified Review
So far so good

Mom moved here because she needed more help! Is it a very nice facility and so far other than the usual adjustments she's going through emotionally, it's a really nice place and friendly staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Stephen G - Family/Friend
Assisted Living
July 20, 2026
Verified Review
Our family's experience

My in-laws have been at the Murano for 6 months. My 95-year-old mother is moving in next month. There have been staffing shortages in the dining room but they are back to full. Management listens and responds to residents concerns. I am very happy with the staff and interactions with residents.


5.0
Alan - Family/Friend
Assisted Living
July 20, 2026
Verified Review
Great Experience

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food and activities they provide.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lynn W - Resident/client
Independent Living
July 19, 2026
Wonderful Staff

Fun Fun Fun.... They have wonderful staff, fun activities and great food. The residents are also fun to be with and I have created new friendships and look forward to meeting other people. This really is a great place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Fred and Rae P - Resident/client
Independent Living
July 19, 2026
A friendly place to live

I have lived here almost a year and my wife and I have really enjoyed our time here. I have come to realize that so many of us lived alone so it was refreshing to move here and have so many people went out of their way to make us feel comfortable and welcoming. They put genuine effort to make friendships . We love living here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kelly R - Resident/client
Independent Living
July 19, 2026
Everything is WOW

There are so many things to like about this place. I will say that my wife and I love living here at Turners Rock. We especially love the dining room and the staff there. They have dining open from 7-7 and that is really great. The food is VERY good and even my kids come and join us and love it. This is just a very friendly and outgoing community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Nancy C - Resident/client
Independent Living
July 19, 2026
The people live here and work here

The most wonderful thing about Turners Rock is the people who are here. The staff of workers really care about you and every resident. They provide great activities for us to do as we choose things from exercises, games and outings. The residents care about and socialize with everybody and are very helpful to each other. We really are like one happy family. Also the food is spectacular and our housekeepers are amazing and keep our rooms looking so clean and smelling so good. Everything here is just wonderful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mara H - Resident/client
Independent Living
July 19, 2026
There are just not enough words to express my love for this place

My experience here at Turners Rock has been the best experience of my life, at this stage of my life. Spiritually, just when you think you have it all figured out you have to be open to another chapter. Instead of this being the end of my life, this is like a new beginning and an new page in my chapter of life. When I think about the staff here it makes me want to cry. They are like little Angles. The kitchen staff is incredible and they take so much pride in their jobs. They give the utmost respect and care. There is no other place in Springfield like this. The administration staff here is top notch and they are always willing to go above and beyond. I challenge everyone to come in and give them a try because you will grow to love them and feel the genuine love and care they all have for everyone. Last thing- they don't work at being nice, they are all just really nice people. I honestly just can't say enough good and great things about this place. I am just so grateful to live here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donna S - Resident/client
Independent Living
July 19, 2026
The residents are kind and friendly

I have lived here for 15 months and I enjoy my life here because my apartment is sunny and large. I feel safe and everything I need is here. The food is plentiful and there are so many choices. I never have to go to the grocery store. This is the bonus: the residents here are so kind and friendly. There are also so many activities and the I have the opportunity to laugh everyday and really enjoy my life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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