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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,090 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,090 reviews
64 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
39 reviews
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

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Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
28 reviews

Just enjoyed a fabulous Thanksgiving dinner hosted for the residents and their family and friends !! This was outstanding- the food, company, and environment. This place always has the best activities...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
26 reviews
Provides: Assisted Living, Memory Care, Independent Living

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
58 reviews

Overall I would give The Pines a 4. However if you were rating it on value for the money it is easily a 5. The staff is great. The facility is smaller but neat and clean. The food seems to be good. My mother...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

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Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.6
Review Score
70 reviews

Staff is very friendly and helpful. The grounds are very nice and well kept. I would recommend this community to others who are currently searching for a place.

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

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Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
27 reviews

What we like the most about the community is that the entire staff is so friendly! The food is great, we like the activities, quality of care and just the overall experience.

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

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Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
74 reviews

My father was only there for about a week. Before he passed. But I would rate all the categories five for categories one through five. The food is probably a four.. we didn't get to experience the...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

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Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.4
Review Score
86 reviews
Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

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Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.2
Review Score
68 reviews

Truewood is a great place for my mom. They take care of her very well. The meals seem to be appetizing. I ate there once and had fish and it was very good. Activities seem appropriate. My mom joins in when...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
54 reviews
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
65 reviews

Merrill Gardens is very nice. My mom settled in nicely and is well taken care of. Everyone is very friendly and no complaints about the food. I visit usually twice a week. I do some cleaning when I'm there....

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

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The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.6
Review Score
39 reviews

I would say it's a very nice community. The people are very kind to everyone there the wait staff is really great. The food is really good.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.6
Review Score
70 reviews
Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

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Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.5
Review Score
21 reviews

Overall probably like many places I received much prompter assistance when we were in sales mode. After signing the contract they have been less responsive. For example we have been waiting several weeks for...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

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Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
92 reviews

Truewood has been the perfect location for my dad. Good food, great care, good location near all his doctors, readily available transportation, very reasonable price. Lots of activities and good service....

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

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Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
46 reviews

What we like the Best...The staff are friendly and accommodating What they could Improve on...The kitchen could work on accommodating different dietary needs.... ie [name removed] mom does not eat red...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

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Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.6
Review Score
12 reviews

Hey she is loving it. Definitely a true independent living community. Although some neighbors do have helpers that come in. There are a lot of young at heart folks and most participate in the offered...

Provides: Independent Living

Eagleview Landing

650 Stockton Drive, Exton, PA 19341

Starting at$X,XXX+ monthly
17
17 Photos available
14
14 Floor plans available
9.5
Review Score
17 reviews

We had a good experience at eagle view, but my dad passed away in [date removed]. They were very compassionate about it. I know some folks had issues but I did not really experience that. Only a couple of...

Provides: Assisted Living, Memory Care, Independent Living

Introducing Eagleview Landing, the newest senior living community in Exton, PA. The location just outside Philadelphia, Pennsylvania is close to perfect. The comfort of Independent Living, Personal Care and Memory Care is reassuring. And the luxury? Isn't that always nice? Eagleview Landing is...

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Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.5
Review Score
66 reviews

Positively, my mother is happy she has not seen any bugs in her apartment and no flies in the dining room. Also she is happy with her caregivers who are friendly, attentive and responsive if anything is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

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Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.4
Review Score
27 reviews

Mom has adjusted well and is very happy in her new environment. Staff is caring and keeps the family well informed which reinforces our decision to place mom in their facility. Mom is kept occupied with lots...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.4
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

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Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.4
Review Score
119 reviews

Provisions in cupboards in memory care...seem sparse....more than one salt and pepper...folks who know how to do laundry...had to toss mom's white sweater top...came back grey with spots...really bad

Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
16
16 Photos available
13
13 Floor plans available
9.4
Review Score
46 reviews

I moved my parents into one of their cottages. Two bed/two baths. They are very happy there. Staff friendly and considerate. Only complaint would be the food. Nothing fancy just plain with lots of chicken...

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

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Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.3
Review Score
62 reviews

I love living here , the staff take excellent care of me . I love going to happy hour and bingo and all the trips . I’m so glad I decided to live here . All the staff and people that live here are very...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

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Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.4
Review Score
44 reviews

The staff here at the Merrill Gardens retirement/residential community, in Santa Cruz, Ca., where I reside, can be described as tremendously essential, responsible and wonderfully attending supportive, not...

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,626 reviews

Review Score

2,626 reviews
8.9

Out of 10


5 star

61%

4 star

26%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 762 reviews in the last 2 years. Over all time, Merrill Gardens has 2,626 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,584
661
208
77
96
Date Submitted
199
368
762
Reviewer
318
1,630
619
21
Care Received
844
784
992
541-560 of 2626 reviews
Sort by

5.0
Anonymous - Family/Friend
Independent Living
October 6, 2023
Verified Review
Review for Truewood by Merrill, Modesto

It is absolutely wonderful. Very friendly and outgoing. The employees seem to love their jobs. We picked this community because of the affordability and all the services offered with that price. The friendliness was a wonderful bonus!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
hb - Family/Friend
Assisted Living
October 6, 2023
Verified Review
Review for Holden Southcenter Assisted Living and Memory Care

This place was very convenient as my company is just down the street and other things are also convenient. We are extremely happy with Holden.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
October 3, 2023
Verified Review
Truewood by Merrill, Modesto, review

The people that work there a wonderful they're always making sure that they're entertaining have things for them to do and their food is wonderful. My dad loves it. The staff is incredible. Very clean place! You may use my name. My father said he feels alive for the first time after my mom has died four years ago.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Assisted Living
September 28, 2023
Verified Review
Review for Merrill Gardens at Auburn

Satisfactory to excellent. We picked this community because of the availability and location near family were deciding factors.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 22, 2023
Verified Review
A caring Community

Merrill Gardens at Tacoma is very welcoming. The facility is clean and beautifully maintained. They take very good care of my parents. Based on the experience we have had so far, we would recommend this community to others who are looking for a place for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Janice - Family/Friend
Independent Living
September 22, 2023
Verified Review
Nice community.

I am very pleased with Merrill Gardens. Very clean, nice environment, the food is very good. My aunt has maintained her weight and tasks about the food always in positive way. The supervisor contacts me in case of anything. I have easy access to text them too. The staff is very nice. They notify me when I go every week is my aunt is not following orders or she gets upset. But I remind her they are there to help her. I do know that it's a bit pricey, but what can I do. I like the diversity that they have person wise.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 20, 2023
Verified Review
Great People

My loved one was previously a resident at Truewood by Merrill Georgetown and overall the experience at this facility was great. The staff and communication with the family were both great. I have no idea about the food, so I cannot rate that. The cleanliness and friendliness were great. The care services were good. I would recommend Truewood by Merrill Georgetown to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

5

Value for Cost

3


5.0
Chris - Family/Friend
Assisted Living
September 12, 2023
Verified Review
Review for Merrill Gardens at Wright Park

The experience has been better than I ever imagined. Every single staff member is unfailingly friendly and helpful. Within a week of moving in my parents were greeted by name anytime they passed by a staff member. There are a ton of really well thought out activities for residents, including movies every night, Happy Hour Thursday, painting, games, outings, etc. I'm delighted my parents are living in a place that gives all the support and help they need AND has so many fantastic opportunities for socializing and enjoying life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
September 5, 2023
Verified Review
A Good Fit

Everyone and everything about the Truewood by Merrill, Vancouver community was great, and that was because everyone was so accommodating. They don't offer medical care, but since they were so accommodating we still give the quality of care services a 5.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
August 30, 2023
Verified Review
Recommended

My loved one is currently a resident at Truewood by Merrill New Bern and her experience at this facility has been very good so far. The cleanliness and friendliness are great. The staff, meals and care services are also great. Truewood by Merrill New Bern is a welcoming community for your family. I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
August 30, 2023
Verified Review
Recommended

We love Merrill Gardens at Rancho Cucamonga! My mother-in-law is so happy here. The staff is so loving and helpful. The cleanliness and friendliness are great. The care services, activities and food are also great. In fact, I now have my mother moving into Merrill Gardens at Rancho Cucamonga this week. We will now have both moms in the area, one in a studio apartment and one in a one bedroom apartment, just a two minute drive away from me. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
August 29, 2023
Verified Review
Highly Recommended

I am very happy here at Truewood by Merrill West Covina. They make it very comfortable and [name removed] is very professional, thank you. The cleanliness and friendliness are great. The care services, meals and activities are also great. Additionally, they are pet friendly and we have a dog park here. I would highly recommend Truewood by Merrill West Covina to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
August 23, 2023
Verified Review
Our Tour

We toured Merrill Gardens at Madison when searching for an Independent Living facility for our loved one. We were completely impressed with this facility! My loved one would have gone here, hands down, except she chose to be closer to home. The cleanliness and friendliness were great. Everything at this facility was great!


5.0
Tracey - Family/Friend
Assisted Living
August 17, 2023
Verified Review
Peace of mind for the entire family

My loved one is currently a resident at Merrill Gardens at Auburn. The staff is incredibly helpful, super nice and very knowledgeable. The logistics were well coordinated for the move in process. I recommend bringing an extra hand truck. All of the hallways are wide. Communication with the family is excellent! The staff is very proactive and responsive. The entire staff is over the top nice. The food is fantastic; fine dining. The chef does a wonderful job with the menu and there's many options to choose from for all meals. I personally enjoy the wine selections. They have daily activities (Mom especially enjoys the daily movies, bingo and a visit every couple months or so to get her hair and nails done). There's always something to do and plenty of companionship. This facility is a fantastic place and is the perfect home for mom! I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tom - Family/Friend
Independent Living
August 10, 2023
Verified Review
Recommended

Truewood by Merrill, Modesto is a beautiful facility. It's a great place and my friend is so happy to be there. The residents are friendly and free to have their small dogs. What a great gift for anyone, much less a single elderly person. The place smells fresh. It's always clean, spotless. The rooms are spacious and clean, it's just perfect. Moving in was no problem. I rate this place top shelf. I would recommend this facility to others!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
August 10, 2023
Verified Review
Merrill Gardens at Auburn review

What we like the most about the Merrill Gardens at Auburn is the staff, they are very nice and professional. The residents living there seem happy which helps her during the adjustment period. The community is also very clean!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
August 8, 2023
Verified Review
Great community for loved ones

Everyone at the Truewood by Merrill, Keller, community is so friendly and based on the experience we have had so far with this community, we would recommend them to other families who are looking for a place for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
July 31, 2023
Verified Review
Recommended

My mother is currently a resident at Truewood by Merrill Charlotte Center and overall things have been great. However, personally I don't think they have good communication with me. I'm there every other day usually and some things I've had to call and ask several times before getting the answer that I need. I would recommend this facility, but I do think that you have to keep on top of things there.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Francey J - Resident/client
Independent Living
July 29, 2023
My Opinion

I've been living here for 13 month's; and basically it's been a new experience for me! Most of the staff here are friendly and very helpful! Sometimes they are not on the same page but most of the time it is runned very smoothly! The food is good most of the time; and the activities are plenty with lots of choices! So far in the month's I've been here it's been a pleasant place to Live!

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

3


5.0
Carole K - Resident/client
Independent Living
July 29, 2023
Excellent

Although I am a fairly new resident, I have had many personal experiences with retirement facilities through the care of my own parents and in-laws. Truewood by Merrill, Roseville, is one of the best retirement communities I have met. The management personnel and staff members are a very informed and supportive group. The servers in our restaurant style dining room are eager to please with their friendly smiles and helpful personalities. Menu choices are varied, meals very appealing and portions are generous. Activities and special events fill each day of the month. With our dedicated bus service, we can schedule medical appointments, shopping, church services and special scenic trips. Our activities director is another great asset to Truewood; being very talented and energetic we enjoy creative craft projects, Happy Hours, live music and many celebrations on special holidays. Truewood is, needless to say, highly recommended.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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