Brookdale

Staff is friendly and responsive to requests. Facility is clean and smells clean. Apartment is adequate in size.

My mother recently moved into this community's assisted living. She is 93 yrs old. She is very well cared for. I cannot say enough good things about the staff. Most of all my mother is really happy here. I would definitely recommend Brookdale.

Firstly, my mom is very happy at Brookdale! The staff is very friendly and kind, very helpful and accommodating to her needs The facility has been newly renovated, new paint, rugs, furniture and flooring. The dining room has all new tables and chairs and new cabinets. The med techs and nursing staff are knowledgeable and caring. The food is good, the residents have choices each day if the meal being served is not to their liking. The administrative personnel is friendly and willing to help, whatever the issue The activity director is young and enthusiastic, she appreciates feedback from the residents and each Friday, there's a happy hour and musicians come to Brookdale and play guitar or piano and sometimes there's singing too There is one full time woman, who cleans the whole facility, and does an excellent job, the building is clean and organized There are activities outside the facility (such as shopping), residents can sign up and receive transportation. My mom does not leave the facility unless one of her daughters take her, there's a sign out sheet and upon return, sign back in. When Mom returns, a staff member will ask if she wants something to eat, etc, very caring!

My mom lives here and I'm impressed with the approach to care, staffing model, and services provided from the salon, to meals, to activities. We are happy with our decision to move to Brookdale Torbett.

I would give them 5 stars because they have been great. - The staff is wonderful. - The facility and rooms are kept very clean. - My mom has a studio apartment and it is a very good size. - They do have activities but it is a small community. They do not have a swimming pool or amenities like that for residents. - The is food is good.

The staff were incredibly helpful and responsive in meeting with me and my dad and coordinating his move in once we'd decided on Brookdale. They have also gone WAY out of their way to help with some prescription fills he needed at the point he moved in.

5+++, 5 star absolutely. Excellent staff, best care ever, lots of fun activities, delicious food, super clean living, apartment size perfect Best place ever!!

[name removed] was incredibly personable & helpful. The facility is good size & doesn’t give a sense of overwhelm which I liked. My aunt toured with my brother who is POA & both seemed to have enjoyed the visit as well.

The staff was young and accommodating, happy, professional. Surrounding area has much to offer off-campus activities. Residents seem happy and, comfortable and content.

We were very pleased with the overall experience. The staff were very compassionate and seemed to know how to handle difficult patients with ease. My mother in law could be difficult due to her dementia. I felt they handled her well. We liked that the facility was more on the smaller scale and able to take better care and one on one care better. The staff were better equipped to care for the elderly and people with dementia better than other memory care facilities.

Overall the experience has been really good. We have had a few bumps in the road, but most everything that we've had any issues with has been taken care of. The staff, for the most part, are really kind and have been great to work with. The activities are varied and the staff involved here are really good. The food is the biggest issue. My mom is not a fan of the good and some of the other residents complaining about the food as well.

I find the Brookdale memory care facility to be outstanding. Is the most cleanest facility I've seen in a very long time. The rooms are beautiful. The staff I was standing they're very courteous and respectful of the people that they're survey. Overall, I rate this facility at 10. Everyone that works there is very personable and caring. I couldn't have chose a better place for my family member. Thank you so very much for assisting me in finding this place that meets my needs for my Aunt!

The staff is caring & very friendly. They're always willing to answer any questions or concerns that I have or that my mother-in-law has. She's 92 & has adjusted better than I expected. I think the hard working & caring staff is the reason for this. She's not much for activities at all, but since convincing her to play bingo, she looks forward to playing every week! She misses her home, but says she feels safe at Brookdale. Considering she moved from her home she lived in for over 60 years to an assisted living facility where she didn't know anyone, Brookdale has been a life saver for her & our family.

Out of all the facilities we looked at this had the best room size for both one room and studio. The staff is friendly and helpful always ready to do whatever they can. Food is excellent and abundant. You can get something all day and take snacks back to your space if you want them for later. Residents are checked on several times a day and night to ensure they are ok. This facility doesn't smell like a hospital or care facility, you would think you were in an upscale hotel except for the walkers and wheelchairs. Each day is filled with activities that you can choose to join or not depending on each residents preference.

I am very happy at Brookdale Palm Beach Gardens. The Staff is very nice and helpful. I appreciate everyone who works so hard to keep us active and safe. I look forward to the amazing buffet breakfast.

I love it here! I have the best time with my friends. I am a resident ambassador and like to welcome new residents and help them get acclimated. I love the food and there's always something to do. It's worth coming to see - if you see me in the community - say hi!

I would rate them all except food. That I would give a 4. My parents are picky. The staff is very accommodating. Our flight was later in the day/evening. They had staff held later to check my parents in and provide much needed meal. Both my parents got an appointment with their primary onsite doc. They are going to be using their onsite, dental, PT, and hair salon. Both seem happier than when they were in Port Orange FL at the Gallery. It's very homey, with way less residents. I would strongly recommend. They've even met some friend. They also have planned daily activities.

We found the facility very nice, clean and welcoming. All of the residents that we met while on the tour told us that they were happy there and considered it home. Our guide was warm and caring and answered all of our questions thoroughly. We hope our loved one can call it home as well.

We were taken to two apartments, once it was established what size we needed. The apartments are refurbished when residence move out. The people we met were pleasant and highly pleased with their experiences at Brookdale. They described, interesting activities, great people, both staff and residents. What especially attracted us to this location was the landscape and the fact that there were walking trails between places on the property. It’s very pretty.

My dad has indicated that they serve chicken too much. I scored the activities a five because they offer a ton of activities. I score my parents a 1 because they don't take advantage of all of the activities… Ha ha ha. It seems to be a good value compared to the other sites we looked at. I like friendly staff because my mom literally talks to everyone and they always stop and truly listen to what she has to say to them. And I am literally talking everyone from the facilities guy to the front counter person to a staff member walking down the hallway.