Brookdale

After being in the facility just a few minutes you get a sense of belonging to a family. The administration and staff are awesome! They are there to help you anyway they can! Also they are always so pleasant and have a smile on their face. As I was carrying stuff in for my dad, they were there with carts at the door ready to help. The evening I moved my dad in, the security lock on the front door kept going off and they were so patient and kind with us during that time and throughout the move in process. My dad has received excellent care and is enjoying his new home a lot. The rooms are very roomy with a nice size bathroom as well. Very easy to get around in. My dad can be a very picky eater however he has not complained about the food and has had nothing but great things to say after his meals! That’s an huge plus! If you’re looking to move a loved one into a facility like this, you definitely need to go tour this one and meet the staff. You will be very pleased!

I felt this was going to be the right new home for my Mom the moment I spoke with the sales director on the phone. My husband and I then met her in person and the chef and a resident that same day. I knew 100% this is where I wanted my Mom to be. Everyone has opened her with open arms and most importantly my Mom LOVES the food. I really like that Brookdale Northwest is small. I like that I’ve met a lot of residents and they are very happy to be there. It’s clean and the dining room is inviting and very beautiful. My Mom likes feeling she’s going to a restaurant for every meal.

Yes certainly, it was very good I was able to find respite and they were a 5 out of 5 very caring attentive and went above and beyond for myself and my mom. Yes absolutely 100% recommend this community to others based on the experience we have had so far. Very caring staff, highly recommend because they went above and beyond my expectations. Took excellent care of my mom, great respite experience.

Been here 6 great years, very safe here

What our family likes the most about the Brookdale Vero Beach community is the location as well as the staff members that work there. Base on the experience we have had so far we would recommend this community to others, and have already recommend them.

Brookdale has been a good home for the past six years. It is a very inviting atmosphere, there are numerous activities if you choose to participate and I have been able to add services as my needs have changed over the years. I love my apartment and have made many friends within the community.

I am very pleased overall. The scores below 5 reflect the inability of my sister to enjoy food, not the quality of the food. The residents do seem to be content. Many are engaged in activities in the social room when I am there. My sisters level of dementia prevents her from enjoying group activities. I know she is safe and well cared for.

My mom is very happy so far at Brookdale. It's a great place. We picked this community because of the cost and location, she is much closer to me now than when she lived in her house.

The staff members that work at Brookdale Chambrel Williamsburg community are absolutely amazing. Based on the experience we have had so far, we would recommend this community to others and already have!

We have nothing negative to say. All aspects of the community are very positive. The staff is very warm and helpful! In reference to the food, my mother had not spoken about it and I have not eaten there. Based on the experience we have had so far, we would recommend this community to others!

The people at Brookdale Avondale take very good care of me. I will be 100 years old soon and while I am not sure how much longer I will be around, I know that the people here will take good care of me. I have traveled to many places in my life and seen many things. And I am glad that my children found this place for me. Even though I do not see well anymore, they keep me included in the activities. I get to call bingo and the other residents say that they enjoy it very much.

We’ve been extremely happy with Brookdale after a bad experience at [removed]. She had a bad UTI they mistook for “bad behavior” and asked her to leave after a long hospital stay. Of course Mom wanted to go home, but it just couldn’t be. Brookdale to the rescue. She loves her room at Brookdale and she loves the staff. The biggest thing is that she feels SAFE and she is. UTI’s are caught early and treated. Every person there engages with the residents. The food is good and they have monthly “themed parties” for family members to come and enjoy meals with their loved ones. They have a resident cat that is adored and visiting dogs.. All rooms are monitored and the residents are free to go anywhere they like in the facility. Residents can be autonomous or receive help as needed for dressing, toilet etc. They have plenty of activities and my only wish would be getting my mom to participate more. We visit often so are very aware. She is Safe and cared for..

My mother had lived in various assisted living facilities and her care seemed to be falling through the cracks. The staff turnover was horrendous and every few months a new group of care givers were learning what my Mom needed. Then I found Brookdale Harbor Bay! Most of the staff have worked there for years…several for 10-15 years. This facility is dedicated to memory care so Mom can wonder and explore the entire facility instead of being locked down in one small area. Mom loves living there and everyone is so kind and caring. The family of residents are indeed treated like family and Brookdale often hosts special lunches and BBQ’s for all of us to gather together. The nursing staff is quick to discuss changes in Mom’s status and the business manager works quickly to resolve any insurance issues. I feel like we are all part of a large team supporting my mother. Despite the residents varied physical and cognitive challenges, the staff is incredible at designing engaging activities.

I visited Brookdale first and it's services sounded so good I chose it without visiting others. I would recommend to others.Send us more residents.

My loved one was previously a resident at Brookdale Lexington and most everything was great for her at this facility. The move-in process was efficient. The facility was very clean. The staff were very good. The head nurse even accepted phone calls on his mobile phone after hours and on weekends. The other residents seemed content. My loved one said that the food was okay, I never tried it. Overall, I would recommend Brookdale Lexington to others.

I really feel like the people there care about the residents. And they have been very friendly and open with me. I am comfortable having Dad there. Another comment I would make is that I really like the size of the community. It is small and everybody working there is familiar with all of the residents and their needs.

The staff is very friendly and helpful at Brookdale Foundation House. The dining staff really spoil you. The maintenance staff is prompt about needs and even brings your packages to your apartment from the front desk. The apartments are spacious with lots of storage. Families are notified of important information by email. I would recommend Brookdale Foundation House to anyone looking for senior living.

My friend likes the food and I like the fact that BT does 30 days of physical therapy/exercise instruction with new residents. My friend is getting stronger and has better control of some of her health issues.

Well my mother has been at this memory care for the last 7 months and during all that time she had no complaints whatsoever. That is a great testimony that at Brookdale you can rest assured that your loved ones are well treated and well taken care of.

I am very happy here at Brookdale Hawthorn Lakes. The staff is friendly and caring. I attend social events, gatherings and happy hour on Friday afternoons. I give meals, activities and cleanliness 5 stars!