Brookdale

The facility at Brookdale is absolutely beautiful clean and updated. Very professional and welcoming employees and staff. Very thorough on all the details involved with making sure your loved ones are well taken care of. Very helpful suggestions planning and well orchestrated company. I highly recommend working with Brookdale of Orland Park.[Name Removed] our point of contact has been wonderful she is so clear and precise with every detail she couldn't have made this journey more calming and welcoming to help us understand and take good care of my mother-in-law. Big thank you to the entire staff of Brookdale of Orland Park.

The sales rep gave me all the information I needed along with virtual and in-person tours to make an informed decision. She even made two short videos that I could send to my Mom and my sister and brother so they could see what the place is like. I asked my Mom what she thought about Brookdale. She said… I think it’s great. When it’s meal time, they come and get me plus walk with me to the lunch room. Those who are in wheelchairs, the nurses and aids come and get them and walk with them. I highly recommend this place. Staff is friendly. Really good community vibe. She has made friends and enjoys visiting with them and going on outtings. The square footage of her studio is much bigger than the other places I visited and at a better price.

Wonderful, caring environment! Residents are welcoming and inclusive of newcomers. All staff are responsive and accommodating to reasonable individual needs. Excellent and “delicious” food options are available daily. I am newly a second generation resident of Brookdale Diablo Lodge ;and, I am so pleased to be having the same positive experience that my Mom had enjoyed for many years! Even the sign on my door that greeted me upon arrival said Welcome Home setting a pleasant tone from day one!

The entire staff are extremely responsive to their clients and their families ! It is very clean , food menu covers wide variety, there are daily activities with special events each month . The apt size, if not split for 2 , is ample for a seating and sleeping areas . Truly, I have nothing to say against this place or the staff . I am a retired PT , have lived throughout the country, practiced with geriatrics . So I know when I see a wonderful facility!

Every one is always helpful and friendly, I don't know about the food it was struggling for a minute, I live in Texas so I don't know, Sundays it's more like a ghost town if you're looking for someone.

All good so far, mom is happy with the food, staff has been responsive to any concerns. Staff has put a little effort into getting mom involved with activities which is great!

They are so loving and caring and they communicate so well with me about everything that's going on with Mom. I would recommend to others.

The director was amazing with my dying mother The staff extremely hard and diligent with mom Everyone went above and beyond in my opinion I would recommend to others

The ability to pick areas you'd like them to live and locate what's available in that area. I have recommended

From the minute we walked in the front door my parents and I felt a true sense of community and connection. Residents were in common areas visiting, staff addressed everyone by name as they walked by. There was a real energy about the place. This was a real contrast from subsequent visits at other progressive care places. It was the same experience on follow up visits to Brookdale so not a fluke the first time.

Lots of activities outside of facility The residents I spoke with were happy and smiling I liked the pool and hot tub area They have one bedroom units you can rent for guests for $[removed] per night

The overall experience was great staff is attentive and accommodating. The environment is welcoming and warm.

It was very clean, the staff was so nice. I also toured Canopy Hills and I think that's a better fit for my Dad. Both places are amazing I would recommend either places.

We were not convinced it was time to make a change. Then we visited Park Place and knew we had found our new home. High rise living fits for us. The views open us to a world beyond. The elevators provide opportunity to meet and greet our neighbors. The decor welcomes homey comfort. There are many positives: friendly, accommodating staff; unusually good and varied food for a dining room serving a lot of people; responsive maintenance department; a wide variety of activities designed to please various interests; outside trip options; menu chats affording the opportunity for resident input; and a swimming pool! We are happily living at Park Place.

[Name Removed] was a very knowledgeable lady and helped me when making a tough decision for my mom. Tyler South gave me a peace of mind when leaving my mom in their care.

Brookdale Tyler South was a pretty community with a very strong clinical team. They have a program called Health plus that follows the residents through their stay making sure they stay in the community to reduce hospitalization

Very nice! Very clean! I love the program in memory care. It seems like keeping the people who live in memory care still be able to participate is important to them. They introduced me to several of the staff who have been there for a long time

Very nice facility the residence appeared happy. Cost is high for elderly people. My Mom is a military vet and I was provided a flyer to contact regarding possible assistance.

She was very informative, answered all my questions and my concerns. The place seemed very nice and the residence there seem happy and content which led me feeling good. Thank you so much for all the information and I feel that my husband will be in a good place.

Friendly, knowledgeable staff. Of several sites visited, Brookdale had the warmest home away from home feel.