Brookdale

From the moment my wife and walked in to meet with the asked team, he provided a tour of the site while answering all my questions. My sister has now been living here since mid- January and she's fascinated. The level of support and care has been superb.

The staff and other residents have been so welcoming to my Mom. The facility is clean, the activities keep Mom engaged and the staff are attentive! I couldn't ask for a better home for my Mom! Brookdale has shown me they can be trusted with my Mom's care!

Place was clean and staff was friendly. [name removed] toured us and made us feel welcome we are working through a hard decision and even though we aren’t quite ready she gave us enough knowledge to make us feel comfortable when we do decide to make that decision. We seen memory care and it was nice and small

Brookdale Lawndale has been a wonderful place for our loved one. The staff is incredibly caring, attentive, and professional. The community feels warm and welcoming, and the facilities are always clean and well-maintained. They offer a great variety of engaging activities and nutritious meals that our family member enjoys. It’s comforting to know they’re in such good hands. We highly recommend Brookdale Lawndale to anyone looking for a supportive and compassionate senior living environment.

Always very sweet at the door to let you into the facility, very gentle with the residents. Firm when they needed to be but still very kind. Very good at keeping you informed as to what was going on in the facility and your resident. On the first day we brought him in, I sat with him at lunch and he was afraid to speak with anyone or eat. So I ate some of his food to show him in was good (not expecting it to be wonderful) but honestly it was great. After that day, he always raved about the food. They're very good about making sure residents participate to keep them social and moving within their limitations. It's certainly a big expense but the peace of mind the facility gives you about your loved one being properly looked after is worth ten fold. All in all it's a wonderful facility and it's staff is well run and very professional but friendly. Would recommend to anyone facing a similar situation with a loved one.

My mother in law has been at the memory care facility for 6 months and we are so grateful for her being there. It is a smaller facility that feels like being home. The staff are very loving and they are always working with the residents. We live over a hour away but we know she is in good hands and she always seems happy to be there. Would definitely recommend!

A palace for mom provided names of assisted living facilities Their staff was courteous and informative Which lead to a perfect match The facility was clean with many activities for residents to participate in.

My husband is in a memory care area in Brookdale. Every time we visit him he is always in a good mood. He is clean shaven, hair trimmed and well dressed. We went today, my granddaughter and I, and they invited us to stay and have lunch with him. He was so pleased. I can’t imagine him being anywhere else!!!!

Was impressed with Brookdale from the start everyone was very friendly/helpful answered all questions and some I didn’t think to ask when I would call about anything got answered then or within 24hours .kept me informed about[name removed] condition seems to be really good with helping him.

The staff have really taken the time to get to know my Aunt. They go out of their way to make her comfortable and to get her involved in the different activities.

It's very quiet and clean. Nice outdoor spaces. Nice library. Catholic Mass on Saturdays and non-denom on Sunday. Many grief and coping classes. Great activities. Staff are involved and can meet any need or make any accommodation if asked. Allowed us to have Hospice assist at end of life which was very comforting.

Brookdale is a great place and my mom really feels at home there! Many of the staff have worked at Brookdale for a long time. They don't seem to have much turnover. The executive director is very compassionate and competent. The care staff even send me pictures if my mom doing activities throughout the week. My mom has complained about the food at other facilities, but she likes the food at Brookdale. I highly recommend this facility.

When we had to move my mother-in-law from Eden Estates, there were no openings at Oak Hollow. We placed her at another [community removed] and we were terribly unhappy with the management. After 3 months we knew we needed to make another move. Thank God Oak Hollow had an opening! Oak Hollow has been excellent from Day 1! The management and staff are remarkable!! The food is exceptional and the chef takes pride knowing the residents enjoy it. [name removed] started a Support Group for family and those that might be thinking about moving their loved one to Oak Hollow. A few months ago, it started with 3 participants. I believe there must be 20 now. Everyone is going through something different - yet the same. We could not be happier with the care, love and laughter my mother-in-law receives!

They are WONDERFUL! My mom loves the place and is doing not just better health-wise but also tells my sister and I all the time how happy she is. She loves the interactions with the other residents and has so much fun/looks forward to the activities they host. Thank you for all of yours and your teams help. I sing your praises all the time.

My 93-yr-old mother and 68-yr-old special needs brother have lived at Brookdale Champions for 3 years, during which time they have been well taken care of by the caregivers. The staff is very attentive, helpful, and caring. The maintenance man and housekeeper are very sweet and do a great job. The activities directors provide a lot of opportunities for entertainment and education and seem to truly care about the residents. The nursing staff is knowledgeable, kind, and helpful. Food is very good, with many different choices every day. Last, but certainly not least, is the excellent executive director, who listens to the residents and families and cares very much about making them happy. I would strongly suggest putting your loved one at this well-run “place for mom (or dad!).

Very nice, very knowledgeable and professional. All area are very clean and has a nice odor. [name removed] in food service was quiet to jump in as the MOD had an emergency.

Yes, I wish there were regular updates from the nurses as to mom's condition. Lately we have found her very confused and I don't know who to call to ask about a more clinical assessment or observation. They are not communicative with the family.

5 for all. everything lots of activities staff is very friendly valve for the money plus mom is happy. food is great from what mom says & they give you a lot too. they can't do enough for them, just love everybody

The friendliness of the staff and the quality of care services gets a 5+++. The staff is so incredible. [name removed](Brookdale at home and [name removed] DNO) ARE INCREDIBLE! [name removed]isn't selling units but connecting w families. They truly care. I love the community that has welcomed my dad.

What we like the most about Brookdale Colonial Heights is the friendly staff, their personal attention and that the food is mostly good. Yes, we would recommend Brookdale Colonia Heights to other families based on the experience we have had so far.