Brookdale

I would rate 5 to all with the caveat that I have not tried the food. They hold support group for families once a month. Residents do not attend. Activities director [name removed] is fantastic! We like that the whole place is memory care so it is open & sunny, not just a sad memory care wing attached to an assisted living facility.

The facility is very clean and very well maintained. It is fully renovated on the inside. I never thought about going to look at that Brookdale because the outside of the building looks Los and I just figured the inside would match that. It most certainly does not! It is very nice and modern inside. The staff is the absolute best. They all know my mom very well and treat her like family. She is so happy there. She always tells me "I just love it here" which makes me sooo happy

Our situation has gone from stressful to restful thanks to Brookdale. My mom and stepdad had reached a point that staying in their own home became too much for them. He has ALS and she is older than him. The house was too much for her to take care of while caring for him. After visiting several places, they decided that Brookdale Galleria was the place to go. They choose the independent living side of the community. The staff are always there to help in any way that they can. Mom has had a few issues in the room of her own making and when they reached out to staff, they came and helped. An example of that was she was about to wash some dishes, and her husband needed her real quick. She didn't turn the water off and by the time she got back the room was flooded. She called down and asked for some help and they came up really quick with a shop vac and vacuumed up all the water and mopped the floor for her. They enjoy going to the restaurant style eating room and having lunch and dinner. They have met many people there and have lots of different dinner partners. The food is good and the staff is attentive. There is valet parking for free for everyone, which comes in handy every time I visit. I would recommend Brookdale to anyone looking for a nice friendly place for their parents.

My Mom was having a lot of falls in her own home. My brother witnessed it too. He made all the arrangements to get her into a great assisted living. He made the right choice for sure, When he chose Brookdale Edys Pond in Auburn MA. She's eating better now and she likes to participate in all the activities they have. She is always keeping busy and has made a lot of new friends. And she has a lot of company from family and friends. And the staff is very good to her. So happy that my brother and I don't have to worry if she has a fall or gets an illness. It's taken care of right away. Best assisted living care for our loving Mom

Facilities and staff are very welcoming at Brookdale Orange Park.

My mom has never had better more conscientious care than at Brookdale East. She is well cared for, never left in wet clothes, and is always helped into bed at night instead of left to sleep in her recliner. The staff seems to enjoy their job and they truly do care about the residents. I'm thankful God led us to this place as it is truly been a blessing for my mom.

Brookdale North Augusta has welcomed my dad and treated him so kindly as he settled at his new home. The staff continue to look out for him, he loves the routine, and activities at Brookdale. He enjoys the food and the other residents. It is a relief to me as a working adult daughter to know he is well taken care of while I work. I also love visiting the staff and the family activities they have!! So thankful-

The food is very good. The 1 bedroom 1.5 bath with a balcony layout is great for 2 people. Ambiance of Building is great. Lobby beautiful. Space for washer and dryer in apartment

We are very pleased with Brookdale! Nice folks, caring staff and great food!

It's a small facility with only 6 rooms so the residents get personalized care. The owner, [name removed], is very communicative and is great at her job. Very experienced. Most of the residents there are long term. There's not a lot of turnover. And there's not a rotating multitude of dozens of nurses. So they get to really know the residents. Most of the people there are in wheelchairs so it's kind of hard for them to do things. But I know all of the residents there just from visiting my father and they're all really happy.

They genuinely care. It is an older building but the staff are wonderful. The other people that live there are great and say they are happy living there The apartment size is perfect for my parents. Nice little outdoor space they can customize. They are right off the dining room Weekly housekeeping and call buttons for them both to wear.

Overall experience was good. The facility was clean and the staff was friendly and caring. Administrators were helpful. They offered a nice variety of activities but my mom couldn't participate. The food was good. Only one time was there a dinner no one liked. While still very expensive I feel the cost was close to all other assisted living communities.

What we like the most about the community is the friendly staff. Yes, we would recommend Brookdale North Raleigh to other families based on the experience so far.

Brookdale Champions is a loving and unique facility. We found it when looking for a place for my mom and my sister over a decade ago, and God led me to the right place. We had researched and visited over a dozen places, but when I walked in the front door, I actually felt that this was going to be their home. Staff and residents are like one big family. A number of the caregivers have been there since before we came. The facility is always clean, and the staff goes above and beyond in every way to support residents and their families. The nursing staff has been stellar and works with me as one team. The activity coordinators always have a variety of fun and interesting options to consider each day. I truly love the people who work there and so many of the sweet residents. This place is a gem! And did I mention, the food is great!

I think Brookdale in McPherson is a great location. The food is great and they serve people plenty. Also the room sizes are nice.

Absolutely everyone there is so kind and helpful and caring. Based on the experience we have had so far, we would without hesitation recommend this community to other families.

Love the caregivers & staff here. What makes this place a good fit for my mom are the caregivers who treat her so kindly. I know everyday she’s taken care of with love &patience. They hold her hand, hug her, & even dance with her. They make her laugh & talk with her about her interests. Knowing mom gets physical & emotional care & is helped by people all day with basic life skills is important to me. The staff really bond with their residents. Mom gets her regular hygiene, meals, meds & activities and is checked on regularly if she chooses to rest in her room. I think any facility will have glitches as no place is perfect. However, what I feel is important is corrective action when problems arise. We’ve had a couple glitches over our 14 mos here, yet I always feel like my concerns are heard, addressed, and corrected. They definitely take an interest in our whole family & really want to do what is best for my mom & all residents. Several staff members go over & above.

We moved my father to Brookdale about 3 months ago. He is in the memory care section. We have been so pleased with the Kindness and professionalism there. He is consistently being watched but not hovered over. He is allowed to move freely through the community on his own. If he runs into any issues there is always someone there to help. He loves the fact that they come to his apartment and remind him about breakfast, lunch and dinner. They even have a cup of tea ready for him because he told him he likes tea. These little things are whats important to him. He was hesitant about moving there but now he actually calls it home. We could have not made a better choice. [name removed] the events coordinator is one of most energetic people I have ever met and always has a smile on her face. My dad loves her. [name removed] and [name removed] on the nursing staff are great. They are always keeping an eye on my dad's legs because they tend to swell occasionally and when they do they act on it immediately.

They have been wonderful to work with and I would highly recommend using their facilities. [name removed] went above and beyond during the move from [community removed]to Meadowmont. I couldn’t have done it without him. [name removed]’ s brother comes to see her every week and he has no complains, so far. I live in another state and the staff notifies me my friend needs anything,

this facility feels like home after you really leave your real home. The staff is both personal and professional. The residence are friendly and helpful. The food is superb. The place is clean. It gives peace to family members that their loved ones are in a great place.