Turnaround Solutions

Very nice building and people. Everyone was friendly. We got a snack! Yum. Checking out a few other places.

[name removed] gave us a great tour. There was a scheduling conflict at first but we were able to work through that. I appreciate [name removed] effort to resolve it especially since I was coming in from out of town to tour the facility with my mom.

Was met promptly by our guide. Shown all areas of interest. All prices and covered items discussed. Liked the facility very much. Waiting list.

Absolutely 5 stars! I highly recommend Creststone to anyone. The staff is wonderful, the facilities are top-notch.

Food: unknown - food service was very responsive to special diet/food prep needs, but my father was only able to eat the first couple of days he was there and was not able to communicate regarding flavor/taste. I don't have a great deal more to say, because my dad was only there for a little more than a week, and was dying, not conscious for most of that time. I am incredibly appreciative of how helpful the care staff were. They were the only facility that was willing to take my dad directly from the hospital (there weren't any SNFs that would take him because, while in the hospital, he at 24/7 attendants. UL accepted him with hospice on board. In addition, for the first few days, I had to hire my own 24/7 aids. I can't say enough good things about the nurse who was there to admit him & coordinate with hospice. She was incredibly knowledgeable and knew immediately how close to death my father was. That knowledge & honesty allowed me to get my family to town in time. Everyone at UL was very attentive - bringing us snacks & refreshments, keeping the room tidy while we sat with my dad. The facility itself is very light, and feels spacious. All in all, I highly recommend it.

I would give the University Living residence 5 stars. It's clean, attractive & the staff I interacted with are very pleasant & helpful. Huge bonus that residents can order off a menu in the dining room from 7 AM to 7 PM daily (instead of set mealtimes)! I've not run across that before. The lease/on-boarding process was a bit lengthy/tedious, but I suppose that's pretty standard & it was complicated by the fact that I was submitting information on behalf of someone else, not myself.

We were lucky enough to have worked with [name removed]. She was very knowledgeable and genuinely caring about how Carriage Court could benefit my Father-In-Law. Although he could not be accepted into the facility, she has continued assisting us with a placement. If there’s any chance he improves to the point of being accepted here, we would move him!

Facility is lovely and the office has been amazing- my MIL fell, went to hospital and they have been very supportive

Montvale has undergone an extensive renovation in the past few months and it is just beautiful. Staff are incredibly personable. Food is above average and is available all day long. Love living here.

I've only lived here a few months. But the atmosphere here is pleasant friendly. Staff is courteous and helpful. My apartment is too small, but that's my choice. The food is excellent. My room is kept clean. I'm not quite organized yet with all of my personal belongings, but I'm getting there. At this point, I'm not doing any activities but I may join some later on but the individuals that do participate. Have a really good time because they Hooton holler a lot, which makes me smile. I feel very happy here.

University Senior Living really had everything I was looking for for my sister. I particularly liked the in-room fall monitor. I always worry about my sister falling and not being able to get help. This would slove that problem because the system would know that she had fallen. [Name Removed] was great to work with. She was knowledgeable and friendly which made a really great impression. All in all, a great tour.

The price was the most affordable that I found and the facility and services are outstanding. The lobby, dining area and other public rooms have been remodeled and the rooms are being remodeled as tenants leave. My mother's room is one of the remodeled units and is lovely. She has a full kitchen (no dishwasher) nice sized bedroom and living room. My mother's loves the food and looks forward to the meals. She enjoys the activities and the nice walking path around the building. We are both very satisfied with her arrangements and love the staff. Oh, and the facility is very clean and smells nice.

We moved my 95 years young Aunt in [Date Removed] t and haven't looked back. Staff and residents are the absolute best, always laughter! She is not always liking the food so much but she really liked to cook so... Highly recommend!

The staff is very helpful when moving in and welling to make my experience easy. People are friendly and food is very good...not my recipes but still good. Still unpacking, making my place room. I think that will take a while.

All 5s except for the meals and dining food. Most of the food is good but mom has been disappointed with some dishes. However what we like the most about the community is their very friendly and caring staff; residents are also kind, it didn't take long for mom to make friends; good amount of activities each day

My mom was treated very well and your staff did a great job helping her and looking out for her wellbeing. I would definitely recommend for anyone. Wonderful place and wonderful people. My mom really loved it there.

Staff/care, activities, food, cleanliness, and room size are all great. I don't think there's anything more from these areas that I could ask for more. The only thing I would change if I could is not knowing from the very beginning that there would likely be additional charges for her care. I was caught completely off guard. I did see where there could be additional charges, but nothing was brought to my attention until after plans were made to have her move in.

Outstanding team they were very professional and polite. Outstanding resources and good quality area. Thank you so enjoyed the tour.

My experience has just been outstanding in all areas. The exception is the mess in the kitchen and the inconvenience it continues to cause.

Housekeeping does need some work, building is undergoing some renovations. Otherwise, I couldn't be more pleased. every time I've gone to visit both the neighbors and the staff are all very friendly and welcoming. I am still trying to get my dad to socialize in his community and get to be more a part of his community, which is a work in progress.