Prestige Care

Orchard Heights does it right! Our family loves the beautiful West Salem location. The courtyard makes you feel as if you're in your very own backyard. The apartments are spacious, the staff is courteous and the food is actually delicious! The only thing we would change would be adding someone at the front entrance to welcome guests. When we first arrived to tour, we weren't sure where to go as the reception desk is upstairs. Other than that, we are very happy with this place and so is mom!

Super impressed with this little gem in West Salem. It's location is breathtaking views of Salem. The Manager [name removed] is kind and very informative about the health care industry. My Mom enjoyed delicious meals. I was introduced to the chef [name removed] who has many years of experience and goes to the extreme to cater to the individual needs of the clients. The staff smile and care about Mom's care. They all greet her and knew about her specific health needs. I would highly recommend this place if your family needs

Really enjoyed the time here at Orchard Heights. Excellent managed facility by [name removed]. Beautiful location at a incredible view of Salem. Chef prepared foods and great service. The prices were reasonable.

I was brought here by my daughter. She raved about Orchard Heights. She said the food was wonderful, the building was clean and smelled great, and lastly she said I would feel like everyday is a holiday. She was right. I have loved every day I have been here (since March 2019). Even when there have been difficult days for me the staff have been wonderful at making me feel at home and cared for. I am aware I have other neighbors that need things as sometimes I do, but I think everyone tries their best. I am so happy with the decision my daughter helped me make.

Wonderful atmosphere! Very clean. The staff really know the residents and the residents seem quite content. The hallways and common areas are spacious, updated and full of light. The rooms are very nice, even the studios were larger than most I have seen. It made a good impression on the tour but the residents also recommended Prestige.

My loved one is making progress in therapy. The nurses are very nice people and he seems to be satisfied. It seems to be clean. We are happy with the communication.

My loved one got really good care from everybody! It was very clean and the communication was very good!

I completely trust the case manager’s decision to have my mother here and so far it has been a thumbs up. I also had a very close friend that had his brother here and I can give it a thumbs up from that as well.

Our Step-mom has made her home at Prestige Senior Living Arbor place Medford, OR for approximately 3-4 months. She is just so thrilled to be living in a place that is nice and clean with employees who want to be there working with the senior generation. Both the employees and residence are very friendly and welcoming. My step-mom no longer has to worry about cooking meals for herself. She feels like she is living in a dream. The view from her apartment is fantastic, she sees the mountains to the SE and loves to watch the stars at night. She could not ask for a better place to live. We are happy to know she is in a place we can trust to care for her better then we were able to before she moved into Prestige.

We have had a great experience with Bridgewood. Our 90 year old father moved in 11 months ago when he lost his wife. The staff does a great job accommodating his lack of hearing and he always feels like there is someone there if he needs it. They clean his room once a week and try to change his sheets but he is determined to do that on his own! They handle his medication and just stop by a couple times a day to check on him and ask if he is coming to meals. He even joined one of the sports teams!

The overall experience has been great. Rehab Therapy is excellent! They do a good job keeping me informed.

West Hills is a fantastic community. The staff truly care about their residents. The activities are fun, engaging and diverse. The food is FANTASTIC! I would recommend this community to everyone.

Excellent facilities, exercise room & new plans for van service to YMCA for Senior Sneakers water acrobatics. Good food, friendly & cheerful staff and residents.

I toured this facility while looking for a place for my loved one. It’s a nice place, only has a single floor, and it’s less expensive than a few other places we had taken a look at. However, they didn’t have a space available at the time that we were looking so we weren’t able to move him in. The person that gave us the tour was able to answer our questions and even took us to see a resident’s apartment so we could at least see what it looked like. The residents seemed to be happy and content. We would’ve liked to move him in if there had been an open space.

The employees are very friendly and outgoing . The residents invited mom to sit down and play cards with them and the facility was beautiful.

My daughter looked at 14 places before choosing this community and it was the only one she brought me to look at. The staff here is outstanding. I have been a resident for 2 1/2 years.

The community has a very family friendly feeling. The caregivers work really hard, and treat us residents like family. There are lots of different types of activities to get involved in, but it's up to you how much you do. The food can be hit or miss, and sometimes the housekeeping could be better. Overall, I enjoy living here.

When asked how Barbara and I like Orchard Heights, we would have to say that in all respects (layout, condition, care staff, maintenance, food and cleaniliness) we would rate it 1st class. We like it very much. Thank you!

Coming here was not my first choice of where to live. However, after the initial adjustment period, I have grown to love this place- and the staff. The staff and residents keep good company, and arrange big, exciting social events on a regular basis. The caregivers help me with my housekeeping and my medications, and have done a great job keeping me healthy. The entire staff knows and remembers my family by name, and now they are part of OUR family. I love this place, and I never plan to leave.

The community is very nicely kept and well maintained. They have wood grain trim on everything and makes it feel like home. The community is smaller and has a square layout. The layout makes it easy for my loved one to get around. The staff are very reliable and follow through with what they say they are going to do. Overall it is a great community but just was not the right fit for my loved one.