Monarch Communities

It's been very good for my mom. She adjusting to it. Obviously it's difficult to adjust to a situation like that but the staff has been great to her and slowly but surely she's managing to adjust. It's small enough where they know her on a first name basis and they know her idiosyncrasies. It's very clean and it's just seems like they're making her comfortable. I really like the setting of it; it's not on highway; it's close to where her house is and also close to us so we can see her regularly. Their care seems to be very good. They have a separate dementia unit so they understand her situation. We can relax knowing that she's being taken care of. Amy, the director, and Donna, the nurse, are amazing. They really watch over her. I would recommend it to somebody - that's the bottom line.

My Family and I could never have done this without the help of Annie at A Place For Mom. Her kindness and support every step of the way brought us to Brandywine. We know she could not be in better hands. They are wonderful, kind and gentle. I know they care about my Mom. I am forever grateful for all the support and guidance. These are both very special organizations with very special people.

So many major attributes stand out at the Brandywine , and without any exaggeration this is the place to call home. I'm sure there's good staff at other assisted care facilities but at the Brandywine the staff is truly a dream come true, after the contracts are signed and the deposits are made they remain deeply interested in the comfort and lives of those who reside. Every day and all day long the the excellence in care is visible. Of course it is just as important to maintain a clean and orderly operation and that it is! I'm so relieved to know that my mother a New York City, Upper East Side resident of 40 years is pleased with this choice of calling the Brandywine home.

The staff members were great. They were caring and attentive to my father's needs. The food was great and the facility was clean, modern, and provided everything that the residents could ask for. My father was extremely resistant to residing at Brandywine initially. He wanted to go home. After several weeks he started to make friends and actually began to enjoy himself. I never thought he would since he was very set in his ways. Although he passed away shortly afterwards, I have a great sense of gratitude for the staff and peace of mind that my decision to place him at Brandywine gave him quality of life for the time he had left.

The facilities are beautiful, the staff are friendly, and it is wonderful to know my mother is safe and happy.

This community was really in pristine condition and the administrative staff was very good. Brandywine looks like a boutique hotel and they offer lots of services. They do have a very good activities list and looks like there is plenty of variety. It seems like for a professional who still has very good cognition it would be a very good place for them to be.

Brandywine is a really nice community and very pretty. The staff is really friendly and they have plenty of activities for the residents to participate in if they chose to. If money was not a factor this is the community we would have chose. Our money would just not have been able to keep us in this community for a long period of time. Overall it is a very nice community and if it was within budget we would have chose Brandywine.

The Brandywine is much more inviting than the other places we toured. The other places felt more like warehouses, I'm sure they are fine for others but we liked the feel of the Brandywine best. The staff is very friendly, we have visited several times. Also the location was a big factor, it is very close to us.

Very nice facility / everyone very friendly Lani knew everyone personally - many people out and about and not in their rooms (May bday going on which could be part of it) Access to food and meals 24 hrs Assessment to determine care and if he can have his car Doctors on staff Liked rooms (especially largest one) Services Fri night Good location Can do trial Not as many off campus trips

We placed my aunt in this community after checking out many other communities in the area. We really liked the staff, the rooms and the building in general. They have lots of activities and my aunt felt very at home at The Gables. I really felt like Linda Melendez made us feel comfortable transitioning our loved one into her new home!

I would definitely recommend it. Especially to men. A lot of facilities are predominantly female. I felt they had a really good balance.

I'd say overall in the 4-5 range. Dad always seems clean and reasonably content, as much as we can tell. The common areas are immaculate. The staff is friendly, they love him of course because he is so docile, no behaviors at all. I've also observed the staff responding appropriately with more aggressive residents, a lot of redirection and firmness, but not in any way cruel or abusive. We mainly deal with [name removed] the nurse, she is great.

The staff who work with the residents are lovely. They are very kind and do a good job. The facility is very clean and always decorated nicely for the holidays. My only comment is that I wish communication was sometimes better. It would be nice if they used email more often to discuss specific issues with a resident instead of us having to call. It's easier to keep track of things if there's an email chain. But otherwise we're very happy with the facility.

The place is gorgeous and feels like a beautiful hotel. The staff are extremely friendly, especially too. They were extremely accommodating with our loved ones date needing to move in earlier than his original move in date. They have a ton of social opportunities!!!

The transition was not smooth. Continuity of care was hindered. Limited response from staff. I felt no one was "reaponsible" for implementing a care plan. I would suggest that family members be "on top" of the medical and service plans.

I would tell them to always have at least 2 people present when asking questions, also write things down. Take notes or record if possible what they say. It's what we wish we had done.

We are having some growing pains getting my uncle settled. [name removed] has been great. Some of the staff is great, some are not. The food, dining, room, activities, cleanliness are all great. The rooms were recently renovated and are very nice and spacious, even in memory care. Special mention that [names removed] have all been very helpful.

The room is lovely, staff is amazing, [name removed] was great to work with. It was a bumpy road getting her there and she was very patient and helpful. My MIL says the food is "ok - not great but good enough". I think she was assessed at a higher level of care than she needed. They moved her down a level after another assessment. All in all I'm very happy with Brandywine. My MIL loves it, made friends instantly, is busier than she's been in years. And I sleep well knowing she is safe and happy.

The quality of care and staff are extremely friendly and professional. The facility is very clean and always looks bright and shiny. I've only dined there on a few occasions… I wasn't that impressed with the food, but my mom loves it and that's what counts.!!! The apartment size is perfect for what my mom needs. The only issue I have (very minor issue) there are no drawers in the kitchen for silverware. Other than that, I think the place is great!

Clean. Caring. Good food. Friendly. Understanding. Good activities.