Harmony Senior Services

They're excellent, except for the price and the food. My loved one and the other residents don't care for the food. A lot of it is pretty dry. I also think they need more activities. So far the value has been excellent, but there's a cost increase coming up, and I don't know if we're going to be able to afford it going forward. The staff is excellent. You can't ask for better. They're very friendly and helpful. Anything you ask, they'll do. It's very clean, including the public bathrooms. And they keep my loved one's place very clean.

Toured Harmony and really liked the facility, this was our second choice.

Facility was clean and modern; residents appeared happy. Lots of activity. Memory care was very nice and had dedicated outdoor space for residents.

I feel like the atmosphere is very positive. You walk in, and the hallways are wide. It's more like a nice hotel and not like a facility. I viewed six different memory care facilities, and I chose Harmony because of its overall appearance and the kind staff. They're very kind to the residents and are good at redirecting them with dementia-related challenges, including when they try to escape. They've managed medications well. I haven't tried the food, but I've been there when meals were served. It looked a little overcooked. There was a variety of things on the plate, so there were small portions of everything but an adequate amount of food overall. They're receptive to pets, and that meant a lot to my loved one. I think the pricing is fair, and I would recommend this community to others. Overall, I don't think I could have chosen a better place.

I would recommend the community to others for their loved ones. The friendly staff and everything is brand new, and they are accommodating stands out to me. The community is working on creating a menu for vegetarians.

The community is good. The staff and cleanliness has made the experience for us a good one. The communication with the staff is good with the families. There is nothing I would change about the community so far.

I would definitely tell others that if they have loved ones who need something like this to check it out. The staff is sweet and helpful to my loved one. They are very accommodating. The menus look delicious and the food smells good when you walk in

The tour was really good, the facilities are wonderful and all the residents I encountered appeared very happy to be there.

The community is nice and beautiful. The staff is friendly and helpful. The food is not plain food and is more on the imaginative side.. The way it is served is not appetizing. I wouldn't change a thing about the community.

The reason we chose Harmony at Oakbrooke was because of the location for family, we grew up in the area and are very familiar with it and also we knew someone who was in the facility previously. They were very good with communication since we were not able to get in due to covid. It was very clean, reasonably priced place and they had great staff. It is a great place and I would recommend them.

It's definitely the place you should choose. It's a beautiful facility, and it's newer. The staff, the nurses, even the people that live there are all very nice and friendly . My loved one has already made new friends. We're absolutely in love with it. It wasn't our first choice. My family actually wanted somewhere closer to my other siblings, but as it turns out, we're all happy and feel like it was meant to be. It was the best choice, and it just worked out for some reason for his benefit. My loved one is extremely happy there. He raves about how good the food is and is always telling me what meals he's had. And he's been a picky eater most of his life. They have two fitness centers, one on his floor and a larger one one the main floor, and he's doing physical therapy and exercises three days a week. All the places we looked at were very comparable for the services we've needed. And Harmony has done an excellent job with any concern or need we've had. So I think we're definitely getting what we're paying for. It's a great location, near medical facilities like doctor's offices and a hospital, and we've already found a physician nearby who actually comes out to the facility to see our love done. That has been huge for us. He's been completely reevaluated and is taking less medication than he was before, yet he's in better health than he's been in a long time. And having them manage his medications has been a godsend and a blessing.

We chose The Harmony Collection at Hanover because my mom had been on a tour of it years ago and she knows a lot of people there. It was also the best value that we found in area. She has a room that is about 450 square feet and she is very happy with it, it has a kitchenette and a very large bathroom. I have been very pleased, they evaluated her when she moved in and took her off of a bunch of medication and that has been really helpful. I would definitely recommend to other families who are looking.

We chose Harmony because of the location of the facility and it was newer than some of the others that we narrowed it down to. She also was able to get an apartment on the first floor. The apartment sizes are perfect size for what she needs, she loves it. She is not thrilled about the food, she said it tastes like they use the similar seasoning in every meat so it tastes the same. The staff is very accommodating and they go out of their way to get to know her and make sure she is doing ok. They check in on her and call me which is very nice. I would recommend to others looking and already have.

The staff is very knowledgeable, patient, and friendly. They are very helpful for the family and communication is good between the staff and our family. The community is very neat and clean. I would recommend this community to others based on my experience.

We toured this community and it is beautiful. The tour was very nice and the staff was friendly and answered all of our questions. The only downside is that they only served 1 meal a day in independent living

This was my first tour in the selection process, and it was also a virtual tour. I actually got a lot out of the virtual tour, which I didn’t think I would. You still get more in person, but I think they did a good job giving as much information as possible in the virtual tour. They were very helpful. I think got a good flair for what the place was like. And I really liked them, mostly because of the people there.

Very impressed. Greeted by staff upon arrival, masked and temperature checked. [name removed] welcomed me, we sat and discussed my parents needs/wants, then the tour. Attention to detail. Staff interaction with residents. Residents didn’t seem “surprised” that a staff was speaking to them. Felt safe and secure yet open. Independent living with very nice large apartments. And Assistance, if needed, is right down the hall. I felt very comfortable at The Harmony.

We toured this community and the facility is top notch. The tour was great and the staff was very friendly. The pricing was on the higher side so it didnt fit our needs.