Brookdale

Clean facilities. They take excellent care of mom. I highly recommend Brookdale Brownscreek. Great staff, fun activities.

Brookdale Shreveport is a very nice facility. It is clean. No urine smell in the Memory Care unit. It has a lot of ambient light and very homey. The facility is not as new as some I visited so I am giving it a little lower score just on that fact. The staff all seemed genuinely engaged with the residents and welcoming to me and my sister. It is also close to my mother's doctors and preferred hospital. We had a lengthy visit with no indication that anyone preferred we speed the visit up.

The apartment needs to be renovated but they are willing to do it and now I need a price.

After visiting with [name removed] we are very comfortable with our decision to move my mother into Brookdale Spring Shadows. She was very thoughtful and answered our questions in addition to asking some hard questions of us. Brookdale is 5 minutes from our home so we’ll be able to visit mom as often as we like. I am very happy with the level of socialization and physical therapy that will be available to my Mother. We will start the move in process shortly and look forward to providing a new healthy environment for my mother.

The lady who met with us was friendly and professional. She was courteous and informative. She answered all of our questions. In the guided tour of the facility we found the residents happy and contented. The facility was clean and well maintained. The staff we met were friendly as well. It appears to be a nice place to live.

My mother was at Brookdale Solana for many years. She loved it there, so when her dementia raised it's ugly head my brother & I found Claire Bridge at Brookdale Champions for her. All rooms were clean and comfortable. Several precautions in place to keep the residents from wondering. There was a huge window in mom's room so she could look outside and Brookdale even had a nice yard area for the residents to sit or walk. [name removed] is the Program Director, we found her to be understanding of all the residents. I was happy to see how well [name removed] and all her staff interacted with the residents. The staff was so caring and concerned for the residents. Brookdale kept my brother and I informed of mom's state of mind and her physical condition at all times. Mom made some good friends at Brookdale both staff and residents. [name removed] let us know when it appeared mom's final days were upon us. I'm so thankful for the caring that the Brookdale staff gave my mother.

Very clean and inviting.

The staff has been wonderful to my mother. They also made it very easy for me to transition mother into Brookdale. It was one of the hardest things to do. I would recommend to anyone!

My Dad is happy and healthy and enjoys himself. I could not be more satisfied.

5 stars across the board! The staff and many of the residents warmly welcomed us at move-in, and they’ve been incredibly supportive during her first month. The apartments are a great size and perfectly suited for the residents’ ages. We couldn’t be happier with our experience so far!

Have been here 3 years like it more and more. Everyone is friendly and has been very cognit of my needs.

[name removed] did a wonderful job explaining everything and answering all of our questions. The memory care unit was cozy and personable. So refreshing after seeing a big impersonal facility. The staff knows each resident and their preferences. They truly seem to care. This is the kind of place I was looking for.

Touring this facility was very nice. Tour associate was very knowledgeable and helpful. I appreciated the respect towards Veterans. The tour room looked very nice and was easy to see how furniture we have could fit in the room. I appreciated the associate listening to myself and my parent.

Since Mom was there only a short 2 months before passing, I was there only a few times. However, I can say the room was an adequate size and it, as well as the large bathroom, was kept very clean. Every time I was there someone was cleaning something. The place was immaculate. The food was very good and a sizeable portion. They had activities for those that were physically or mentally able to join. They have several different sitting areas as well as TVs. Their grounds were beautiful and entryway was filled with flowers. The aides and/or nurses had the patience of saints. I believe my Mother had the best of care in her final days.

This is such a nice place. Several friends reside here and love it. Caring and attentive staff and great activities offered to serve this community. Top notch facility.

My dad is well cared for and the staff provide excellent attention and care.

Care services and the activities - To early to know, but I have no concerns at this time. It is bright and airy, that was the first thing I noticed. It is SPOTLESS. That was the second thing I noticed. The Dining Room is pretty and comfortable. The people are alllllll friendly. Everyone I have encountered there is helpful and kind. My mother reports that everyone is very nice to her. She also likes the food. I look forward to her branching out with some activities.

It feels like family...everyone including the residents are so caring and friendly. Yes we would recommend Brookdale Dowlen Oaks to other families.

The staff were all extremely welcoming, helpful and patient.

I would give a 5 to everything except Activities because our loved one is not a joiner and doesn't participate. I know that the staff encourages participation. The staff is friendly, caring, and knowledgeable. I think that every level, resident care is the focus of what they do. The architecture of the building offers lots of natural light and a sense of airiness.