Brookdale

My mom is 92 y.o. and ?????? it at Brookdale Pinecastle, Chamberlain in Ocala!!! Great meals, loved bingo & Piano most,([Name Removed], activity lady was great) The residents were so wonderful to her. She misses her "neighbors, [Name Removed] & [Name Removed] on the 2nd floor. Her favorite person was [Name Removed] at the desk. She will be back. Only complaint is billing department.??

The folks that I have interacted with are nothing short of amazing. My wife is a retired nurse and I can say from experience, it takes a special kind of person to help care for individuals with disabilities. At any level.

I would rate Brookdale a 5 My father on the hand was very unhappy. He loved the food and the staff. The problem was add on 's . He is very needed and there was a fee for everything he requested. The set fee was payable but with additions the cost was almost double. He went to ER several times in Texarkana and we had to come from Atlanta very late at night to return him . This was very stressful for my sister and I. He wouldn't look for any meds required help from staff . The cleaning staff was phenomenal and everyone was so nice , polite and professional. The maintenance man did so much for us above what was required.

I would give Brookdale Tramway Ridge a 5 rating on each; 1 through 8. My mother isn't the easiest customer at 99, but she enjoys the food and staff. Her room is clean and comfortable and we're able to afford it. Yes, I would recommend this community to others and I actually already have. Thank your organization for making the connection.

5 on all the above. My mother passed away last May, but during her time there it was wonderful. The residents were extremely nice, the staff was wonderful and caring and the food was pretty good and a nice variety .

The facility was very nice. The staff was very kind and helpful, especially during this challenging time.

Seems quite homey. Dogs in the main room were pleasing. Very clean and comfortable. Lovely outdoor courtyard with grill.

Very nice but to expensive of a down payment to move in.... it is very nice place and would love to live there.

My 95 yr old grandmother spent her entire life helping others. She has dementia & is still learning how to accept help. After she fell at home we had no idea what to do. We toured several facilities. Brookdale Salina Fairdale stood out above the rest from the moment we called to inquire about a tour. Both [names removed] have the most phenomenal experience and knowledge of anyone in their field. They work extremely hard to make sure my grandmother literally has everything she needs to become stronger and more cognitively aware. The nursing staff is attentive, caring, and above all they love each other and what they do. They do it all with a smile and so much patience! She is never hurried & they communicate with each other constantly so she receives the most tailored care available daily. I still cannot believe the amazing whirlpool experience she had recently. “Thank you” is simply not enough. [names removed] are amazing!

What we like the most about the community is The overall staff. The person who runs the front desk. Overall cheery environment. Family nights. [name removed] the cook

Very welcoming to my mother - made her feel at home right away. She loves the activities each day and the fact she gets to go on walks each day. Staff are friendly and cater to her special diet needs.

Everyone is friendly and helpful...Yes I would definitely recommend

My father is 93 and active has been in memory care at Clarbridge Brookdale for 2 years. I credit his incredible health due to the outstanding care given by all the staff especially [names removed]. There are many outings planned - yesterday we went to a New Orleans Restaurant to celebrate Mardi Gras. [names removed] made it so fun for the residents! The housekeeping always ensures the rooms and laundry is always clean and bedding changed frequently. Meals are amazing with each one including vegetables and high quality protein. It's delicious as evidenced by all the clean plates at the end of the meals. Most importantly, each resident is addressed by name, treated with respect, and the staff knows all about them. This is truly a 20 out of ten facility!

Our loved one did not like the food or participate in the activities. The living space and friendliness of the staff is what we like the most, but I guess the food would be the least and could be improved on. We would absolutely recommend this community to other families! My mom loved it there, but we just couldn't afford it long-term

My biggest complaint is having to wait on staff to let you in and out of the main entrance. I've waited patiently as long as fifteen minutes before someone came by to let me in or out of the building. It would be so nice if they would give each room a specific code so we could let ourselves in or out and allow the staff to be about their jobs without constant interruptions.

They brought my sister from the hospital and set her up for hospice. Expedited making her have home at Brookdale. Incredibly effectively and very lovingly.

5 for all above mentioned categories, it's a very clean and well-run place. The staff is friendly and conscientious, many activities for everyone. The eating facilities are set up like a restaurant, and the food is really great. I love this place and although my dad is still settling in (doesn't want to give up any independence) he has made friends and likes the staff much. We couldn't be more pleased with this choic !!

My wife and I have been at Brookdale Cypress Lake since beginning of [date removed]. We are very impressed with the experience and dedication of all members of the staff. People love working here and it shows! Executive Director, [name removed], is the impetus behind the employee’s contentment. Her open door policy, I think, is the key to her success! [name removed], Sales Manager, is also an asset to Brookdale. She is a very likable and knowledgeable person striving for the best experience for the future residents. We toured other Senior Living locations and came to a final decision: Brookdale Cypress Lake is the best of them all!!

I have had experience with different care homes and I would say Brookdale rates high above the rest. I can REST assure my loved one has the best care.

A great place, the staff are friendly and caring even when the residents are grumpy like my father can be from time to time due to his disease. They make him feel at home and at ease when he becomes difficult and also interact with him when he is in a good mood. The staff really makes sure that all the patients have the best care possible. I am so glad that we found this place for my dad.