Viva Senior Living

The staff seems very concerned about the clients in the home. I have heard no complaints about the food service and I've eaten there several times. They actively take clients out of the home for daytime event, i.e. Ice cream, dinners, and restaurants.

The Director of Sales explained everything about the facility and pricing very clearly The Evaluation process was very easy and fast The transition was smooth and all questions answered promptly Facility is clean, staff is friendly and food is very good I like that food is served restaurant style I also like that facility is small and everyone knows residents names

I have a loving room and a nice size bedroom. We have been in need of a maintained guy but one started today. The food is good on most days but I can choice something else for them to fix me. There hamburgers are really good. And grilled cheese

Staff is very helpful and friendly as well as the residents here. Lots of activities to keep busy and the meals are very good. I would recommend the community to others who are searching for senior living.

Great food. Mom loves presentation and taste. They give 2 options at meals. Tablecloths also at dinner.

My Mom & I toured the facility and so much my mother‘s gonna be going there. It was great that they had a room available. The place was very clean, the employees were friendly and the residents were friendly as well. My mother is will be forward starting the new chapter in her life there.

[name removed] just loves it there. She is always saying "Thank you for finding me such a nice place to be." The staff is wonderful and so pleasant! The answer questions and return calls. They keep me informed about [name removed] when I can't make it to visit.

I had a great experience. [name removed] , was very nice and helpful. They unfortunately do have anything available right now.

I recently moved my dad into The Hearth and Greenpoint and it was such an easy and informative experience. I live eight hours away and [name removed], Director of Sales, helped me with every step to make sure the transition was smooth and my dad had the support he needed. Not only did they allow me to have furniture delivered prior to his move-in date, but they helped arrange trnasport for him from his medical rehabilitation facility to The Hearth. His move would not have been possible without [name removed]and her amazing staff. My dad has been thrilled with everything at the facility. He thoroughly enjoys the residents, the staff, the food, all of it. He feels AT HOME which is incredibly important after the whirlwind month and a half he had following a medical incident. I feel like I have a whole support staff at my disposal and they have been very responsive to my emails. He was able to get a primary care check-up within the first month as well! Bravo to [name removed], [name removed], and the entire Greenpoint staff.

Overall -a good experience. Staff's accommodating & friendly. There was a price increase.

10 for all. Such an improvement in [name removed]. Interaction with staff. Takes him for walks which he loves. Three meals a day. Seems extremely happy. All his needs being met

Certain caregivers were amazing. [name removed], [name removed], [name removed], and [name removed]. My mom was not interested in the activities- it was too much stimulation for a dementia resident.

[name removed], the wellness director, is amazing. She is easy to talk to and addresses any concerns I bring up. Lexi, at the front desk, is always cheerful and willing to help. I really feel like the people make the place.

Just a few weeks ago, my dad passed away peacefully in his apartment at Ridgewood Senior Living. His decline came so quickly... as a family we weren't prepared. There are a number of wonderful things I could say about Ridgewood Senior Living, but none can compare to this... that the staff were visiting my dad several times an hour, doing everything they could to make him comfortable. My dad was a wonderful man, but he wasn't always the warmest person. And yet, the staff loved on him. He chose to be on hospice those last days. And [Name removed] from Serenity Hospice was beyond extraordinary. But even though the Ridgewood staff could have deferred all their responsibilities to Serenity, they didn't. They kept coming, taking such good care of him. I will always appreciate [Name removed], the medical team, and all the staff at Ridgewood for their dedication, commitment, and expertise. They are a great team, always there for you, especially when you need them most. Thank you, Ridgewood.

[name removed] and [name removed] are incredible! Very informative. Very friendly and helpful. They got so much accomplished in a short period of time to get my brother a room and to get him settled! The staff in Memory Care already feel like family! Everyone that is employed at facility greets you with a big smile and very courteous! The residents there all look very happy and seem to love their home at Oak Pointe Thank You for many this transition for my brother as easy as possible…

The staff was incredibly friendly, welcoming, and helpful throughout my entire experience.

The staff was very friendly and had good interactions with the residents. The residents were happy and enjoying themselves. It was very relaxing with activities for the residents to do. The facility was all one level with a safe room for severe weather.

The staff is warm and friendly, seem to genuinely are about the residents. The facility is pretty new and beautiful

The executive director Adam is amazing. He made the transition for my grandmother from IL so easy. Very kind and funny guy. All employees are so nice and happy. The energy from the staff to the people staying there is great. The facility is clean with no smell which makes me happy and the entertainment is great. I mean they had mint juleps and Kentucky derby party and then margs on Cinco de Mayo. The physical therapy are awesome. I really have no complaints at all. It is an older building on the outside but they decorate for holidays outside and it's amazing. The inside looks nice too.

I think this is a fantastic community for your loved ones needing memory care. The rooms are large and you can bring your own furniture and decorations. The patient to staff ratio is great and the cost is not astronomical. The only downsides are there is no a registered nurse on 24/7 and there are no motion sensors/monitors in the bedrooms to monitor falls. But overall I think if you are considering this facility for your loved one, they will have fantastic care.