Monarch Communities

My mom has been living here for 3mos now. She loves the food and is pleased with the help/assistance she receives here. As her caregiver, I have been very pleased with the staff and the care my mom receives. They've done a great job making sure she is ready for all of her appointments when it's time to pick her up. They are very responsive to inquiries and adapting to my mom's needs.

10 staff is great very accommodating helpful caring. [name removed] and [name removed] are the best people for their jobs. Besides caring . their go above and beyond to make everyone feel good and safe. [name removed] and[name removed] and [name removed] The 3 of them are the reason that we have my mother there and staying there. They go above and beyond their duties are, like they are your parents. The food is excellent and the place is clean. Everyone is always looking out for you and that you are safe and taken care of.

Moving my 88 year old Mother to Monarch Bella Terra is one of the best decisions I have ever made. She is so happy with her new living arrangements and has made many new friends. She is immersed in many activities daily and cannot be happier.

Monarch Coopers Corner is absolutely amazing. The place is immaculate, the staff is so attentive and empathetic, it's like a family. My parents have acclimated very nicely and are very happy there. I would give them a 10! We would absolutely recommend this community to other families based on the experience so far.

The price was much more reasonable than the place he had previously stayed. However, they increased the price within 4 months, claiming that it was just a "promotional" price that he had started at. They do not return phone calls even when left repeated concerned messages. Some of them have also acted unprofessionally towards my father, who is the resident there.

5 for everything! This is a great place. The facility is clean and well taken care of. The staff is great, they really take good care of Mom and are always helpful. They really do a great job and Mom is happy with them.

Nurses and staff very pleasant and concerned for the well being of residents. This location is not too big and residents should not feel overwhelmed or lost.

It was stressful to have to find a place for my mom to move into under her circumstances, but Brandywine Monarch made the transition so welcoming and easy. My mom is so happy there. She tells me of all of the activities she does with the others in the community. Any questions are always answered in a friendly manner. Shout out to [name removed] who answered all of my never ending questions in the beginning! Definitely recommend.

Friendly staff, great residents. Yes, we would recommend the community to other families

I find that everyone try's to make us comfortable, happy and at ease. Some go out of there way to help and take care of you. Most have a pleasant personality.

What we like the most about Monarch Spring Meadows in the friendliness of the staff but the food could be improved. Yes, we would recommend the community to other families based on the experience so far.

The people especially are so helpful I feel very comfortable with having my father in that facility . He says the food is amazing and the facility is super clean

Good, friendly tenants and staff. That's what stood out. The location great with T railway across the road and ground transportation provided. My studio is plenty big for me alone with all the amenities.

For items 1 thru 7 I would give each a 5. For #8 I would have to give it a 4 Reason is that I was told we would not receive rental increases to be a bit more than the COLA. However my very first increase after living here for 7 months was almost 4 times the COLA. This was quite a shock I was aware of some capital improvements being made but did not expect such a large increase. The facility is constantly being improved The staff after several managerial changes appears to be run efficiently and respectful to residents and to some of their concerns when needed.

My sister in law is independent so not to much but the doctor does go to her if she needs. When you walked it felt like u were in a hotel no nasty smell. The apartments are spacious.

At Brandywine in Howell: All 8 categories I would rate a 5 for each one! My husband is very happy and SAFE here. The physical therapist is absolutely wonderful! Oh, YES we would recommend this community to other families based on the experience we have had so far!!

What we like the most about Monarch Southbury is the staff. The staff are wonderful! Beautiful facility- remodeling a few common areas and they are beautiful! We would definitely recommend this community to other families!

The care for my dad was exceptional. The value for everything you're getting on the scale from one to 10 is about an 8.8. The food could've been a little bit better and the portions could've been significantly larger. The administrative staff was also exceptional and addressed some of my minor concerns in a timely manner.

Excellent very informative made easy train. The counselor helping fine this place. was helpful.

The building is new, clean, bright. Staff here is wonderful, very attentive. Upon learning my parents were having a 70th anniversary shortly after moving in, they held a party for them. THey have been very communicative and responsive to the family's questions.