Harmony Senior Services

If cost wasn't a factor, this would be my first choice. Everything else was great- staff enthusiasm, cleanliness, and room size.

The staff is fantastic... Haven't had too much interaction with the Care Crew, but they still know me and acknowledge me when I see them in the hallway... The concierge desk is excellent... Activities are abundant; they put out a printed schedule every month... The dining facilities have improved over the past few months... Those in the Personal Care Unit get 3 meals per day... There is no stove or dishwasher in the kitchen, however, there is plenty of cupboard space for food stuffs and/snacks, etc. There is a full sized refrigerator... The dining room provides everything of need for the resident... (including help to go to dinner) Those in the Independent Living Section get 1 meal per day... I have a full service kitchen complete with microwave and dishwasher... The stove is electric... There is a full sized refrigerator and closet sized pantry... Additionally there is plenty of cupboard space for dishes and appliances... I have been providing for myself. That way I get the meals I am use to... But I can go to the dining hall if I desire... The building is kept clean and in good repair... I get my apartment cleaned once per week... Doesn't cost extra... Harmony pays for water, electricity, and trash... The maintenance crew is above reproach...

It's not any particular one reason, but a variety of reasons. My dad is in memory care, and although he has all the idiosyncrasies of a dementia patient, his physical health has improved since he has moved into Harmony. His room is clean, his clothes are clean, and I can see he is self motivated to eat the meals being served. Also, while visiting, a staff member came in to check and change his adult briefs. He likes to participate in the Sunday services. The staff is friendly and they are proactive about his wellbeing.

It has been the best experience! The Community Leadership Team is so organized. They are a well oiled machine and easy to work with in my opinion. They are all upbeat passionate people who work well together in making the move seamless. Moving my Dad from the hospital to Harmony at Tucker Station could have been overwhelming but with them it was an easy process. They were there to guide and support us. The nurses and caregivers on staff are very attentive and communicate to us anything we need to know and are open to questions and give us updates when we are visiting. I have worked with the nurse practitioner who is there twice a week to go over all of my dad's meds. She answered my questions and concerns with solutions. His level of medical care there is so much better than his former doctor at home. She helped get his medications streamlined for his health issues. My dad seems content. He enjoys the food and eats well and seems to be happy to be a part of the community. He is in memory care and his "apartment" as they call it is great. We have fixed it up cozy with all his comforts from home although he prefers to be out amongst everyone which is wonderful. He has so much more socialization and dementia geared activity there that we ever could offer him at home. I feel my brothers and I are having a harder time emotionally with him moving there than he has, but we are adjusting and it's a wonderful feeling we know he is safe and cared for by many. It truly is a wonderful community and me and my family are excited to be a part of it with our Dad.

All of the categories would be a 5. What we like the most about the community is overall its beautiful! The whole facility is gorgeous and the staff are very friendly and engaging. Yes, we would recommend Harmony at Kent to other families.

Friendliness of staff. The Memory Care Unit was a much happier place than most I looked at in the area. I also liked the layout of the unit.

Lovely staff!!! [name removed] in sales was incredible as well as the health aides!!

Had phone tour and was impressed with the facility.Everything appeared to be well laid out and everything you might expect to need could be found here.Also like this area of Tennessee.

Every time I visit [name removed] she is extremely happy to see me and still knows who I am and my name! As shared since [name removed] has been there and also recorded in a previous questionnaire/feedback... I continue to request an in-house cosmetologist that can wash and style African-American hair.

The staff seems to be very caring and nice. I would recommend Harmony to others.

I really don't have anything to compare it to- but based on our experience I would give it a 5.The people working there are very friendly and helpful. I would recommend it.

Daddy enjoys the food. They have a prepared meals and also a menu they can order from. All the employees in the dining area are very helpful and they care that the residents eat. Dad has a courtyard room, he enjoys looking out at the birds and the snow. The nurses and aides are great. They look after the residents and let you know what kind of day they are having. The doctor comes twice a week and orders new medication and any test they need. We had a problem with getting the medication right but that was fixed and now it is great. The residents are checked on every two hours. They have activities each day. They have Bible study once a week and church service on Sunday. The rehabilitation staff are very good. They work with your family member and let you know how they are doing. Everyone is very nice and helpful there. The management over all is good but some are great. [name removed] is the executive director, she showed me around and always there to help when you have a problem. [name removed] director of Harmony Square, always there to help- with anything. [name removed] office manager, went to her about a hospital visit , she fixed it so it will not happen again. [name removed] director of Dining, always talking to the residents about there meals. Once a month he does a special demo for them. A believe this was a good move for my dad. He enjoys being there. He interacted more with the staff and residents then he did before.

Got excellent information and help with starting va paperwork. Ate a complementary lunch which was very good.

The staff was exceedingly good and patient and caring both the aids and nurses were outstanding. The activities were impressive, and the staff helped the patients participate. The facility was kept clean and neat. The apartments were just the right size and all interactions from the time many times I visited her showed me a staff with a positive at outlook and providing great care to the patient In addition, as my cousin was going into her last days, the staff was super sensitive as to her needs. I wouldn't change anything about the staff or the facility. We were truly blessed to live so close to such a fine environment.

I assist several residents here for home health and they love it here. The staff is great, the new Executive Director is really engaged, The Maintenance director is right there is I need anything or housekeeping. My clients speak highly of this place; a lot of great changes have happened

The sales staff and nursing staff were awesome. Though my dad was only an official resident for about a week, the team really tried to improve his quality of life.

Every one was very friendly and helpful. They gave us lots of details about all of the activities they offer. Also received helpful financial information and a tour of the rooms.

It's great - she moved in 2 weeks ago and loves it! The staff are all so nice and helpful. The food is very good too! The room is a bit small but the only one bedroom they had left. I would absolutely recommend them to others who are searching for a place for their loved one.

Overall great - Except for the dining/meals which is subpar. Staff is great and apartment size is appropriate.

They have very attentive staff. It is well organized. It is a clean facility and they are friendly. I would recommend them to others who are searching for a place for their loved one.