Grace Management, Inc

My mom passed away at the end of June- I have only positive things to say about The Highlands and their staff. Overall the facilities were great and the staff were very caring to my mom and to my family in her final days and I would recommend The Highlands to those who can afford it.

My mom has passed away, but we loved Augustine Landing. They have been great. They do a great job with events for the residents. I would absolutely recommend them to anyone looking.

I highly recommend prestige community! The staff is beyond amazing. These are some of the most kind and caring people I have ever run across, I can't say enough good things about them. The administrative staff from top-down is also amazing and I highly respect the job that they do. Prestige gets a 100% in my book!

Town Village is a very nice place, clean, friendly and good people. Have had a few issues with the prescriptions, but I would put the blame on the pharmacy It is a very clean facility. Staff even with some turnover is very good. Kitchen crew is great and most nursing staff, is very good. A little short staffed at times. We've had a few issues with someone coming to help mother with showering, but other than that, very good. Food is very good. Sometimes needs a little more seasoning, but understandable due to clients. Good range of selections and additional food available in Bistro My There are a lot of activities available to do. So far very reasonably priced for the care given.

The unfriendly do not last long there. They had a really good chef there and he left. They do ok most the time now after the adjustment and new people hired to cook but their original chef was amazing. Tons of activities, however my parents are not physically able to participate or too tired too now. Cost is fine... they complain but you can't get all the above for any better price. The comforts of home and community and knowing they are safe it is worth it. Town Village lives up to their slogan... It’s not like home.?It is home. From the front desk person, the bistro, the maintenance department... it is a village! Not just friendly sales people to get you in... the services they offer with additional care is very helpful too. They helped us get all the paperwork done to get them electric wheelchairs so they could be mobile and worked with them for weeks to learn to drive them properly in the facility. They have been quick to respond in times of need as well... when they aren't well, can't get up or times they have even fell.

I would highly recommend Brookdale to them. I've toured 3-4 other places and Brookdale is the cleanest. Very pleasing look. People who work there are great. We are very happy there.

Resort-like atmosphere! Great staff, lots of activities, delicious food, clean facilities, great location,ample parking, entertainment, rides to the doctor,nurses on site, so many extras! This place far exceeded our expectations! We highly recommend it.

My daughter and I were given a nice tour of the facility and we were pleased with the atmosphere enjoyed a complimentary dinner in the dining room. Great service, excellent food. I have the one bedroom apt with nice view of the pool. Plan to spend my last days here.

Most everyone at Portside at Grande Dunes seems happy. They have a good Church service there onsite each week on Saturday, mom and Frank seem to be very happy. The staff is continuing to push them with physical therapy of some type pretty much every week day which is so good for them. They have many options for physical therapy too

The food is wonderful. Eating in the restaurant is like going out to eat. maintenance is quick. Staff us friendly.

When touring other place. I've came back 3 times. I said "this is it" Loved this place. Very impressed.

All staff are friendly, welcoming and helpful. Activities are many, something for every age, interests and physical abilities. Recommend to others.. ABSOLUTELY

We toured about 8 places first

I love it here!! Everyone is very pleasant and helpful!!! Apartments is the perfect size for me. Food options are great. Would definitely recommend to anyone looking.

Portside is one of the nicest in the area... I looked at 7 or 8. It is a little pricey but similar to others I visited.

The community offers a warm environment. Residents and staff develop a family relationship with each other. They encourage each other socially and emotionally. Wonderful referral from your agency. Thank you.

It is very bright airy, caring staff and good choice options of what to do. I would recommend.

Beautiful place. Nice size rooms. Like the floor plan. Friendly residents. Good food. He loves the place. Little pricy. Sometimes not enough staff so the care is lacking.

Everyone was extremely helpful from the moment we walked in. There are lots of great activities offered for the residents. The apartments are very nice. I absolutely recommend Town Village Sterling Heights to others looking.

the price of guest meals is too high. Overall, very happy that my sister is at your place. everyone who works there has answered all my questions and helped me so many times! We would recommend this community to other families based on the experience we have had so far!!