Constant Care Management

My husband has been living at Grand Brook for a few months. I am impressed with the attentiveness of the staff and how helpful everyone has been with our questions and his care. I would not hesitate recommending the facility to anyone.

Great staff for sure. Very caring and was always there to assist an care for mom.

My sister is no longer at Magnolia Place. She was there for three months. I moved her to Assisted living at [community name removed] because she was a lot more functional and mentally aware than any resident at Magnolia Place. She is happier now and at more or less the same level as the other residents. It means the world to her. Magnolia place was just fine as far as caring staff and great services. I had no problems with the facility. Excellent Place for those who need that level of Memory Care. The one thing I wish you would tell family and care givers who are looking at facilities for their loved ones is: Look at the condition of the other residents. Not just all the things that the facility offers. I learned it is the one thing that will surely predict whether someone belongs or will be comfortable at a particular care home.

Very kind and thoughtful staff. Great communication with families. They also have a nice facility with large rooms and a very family residential feel.

The best experience with the entire staff. Caregivers were so genuine, kind and gentle. Communication was timely and compassionate. Useful in helping me develop the care criteria I was needing.

Their truly caring attitude is great. They try to make it a personal situation with everyone. Welcoming to families vary cooperative. I feel comfortable that my husband is being well cared for mentally And physically. He is clean and well kept. I would recommend them to anyone.

We are in love with Grand Brook and their staff. We know our loved one is being loved on and cared for. We have been there since February and it is absolutely the right place for our loved one to be! I would rate all but the food as 5 and the food as 4 only because I personally would like to see more salads and fruit.

They always notified me of any changes in her condition or medication changes. I did not eat there but I believe the food was good. They have a lot of special activities for the residents. The staff is very friendly and willing to assist you. The clothes are always washed and rooms are clean.

Communication is top tier! Also the staff have been so kind and attentive to my grandma. It’s clear they genuinely care about the residents, which gives our family so much peace.

They are super sweet to my dad and I love that he is safe there. They offer a variety of activities every day that change with the seasons. They seem well attended, and they encourage the residence to attend, but don't force them. I have been there during meal times and they look really good. I haven't actually tried any though.

They have a lot of activities. The employees are caring. They are easy to get a hold of when you call and call you with updates.

Excellent place and staff. We had to leave because of medical issues. It is a very high-quality facility.

Staff is always friendly and helpful. I would absolutely recommend Magnolia Place to others looking.

Everyone is treated with love and respect. Communication is good.

My mom has adjusted to transitional assisted living so well. The facility is beautiful and well maintained. You can tell the staff truly cares about each resident. Her room is always so clean. The meals are delicious. The nursing staff keeps me informed and takes such good care of her. She loves the outings and all the daily activities. She gets the specials attention she needs to thrive. We are so grateful.

I would definitely recommend them if your patient has some form of dementia. And i would suggest a strong look and get to know "the person in charge" and how long they have led the group. I like that it is a smaller facility than the others. They also specialized in dementia care - most seem to be in one of the various stages. Staff has seen about everything making care more consistent. Finally, from my view, it all starts at the top - you need the right leadership.

We moved our mom to this facility from a different place and the change in her was remarkable. The staff was wonderful and really put forth the extra effort to care for her with compassion and kindness. Mom had been at two other facilities before we found Grand Brook and we all wish she had gone there first. If you’re looking for the right place don’t look any further.

The staff members are all so helpful, kind, and caring! I can't imagine my brother being any where else! The residents seem happy and well cared for. The facility is also built around an outdoor courtyard which is comfortable and safe and the rooms are very nice as well! I'd definitely check it out!

They became acquainted with him quickly and right away they loved him. He had a sweet personality even though he could not speak anymore. Hospice was extremely good and I liked how they were there early in the day for the hardest things. Then GB staff took over his care the rest of the day. The staff was sad when he died, and some cried with me. I had had surgery and three people came to my house to discuss his care. Twice someone came to pick me up and take me home, as I could not drive then. The business part was straightforward and I got a prorated refund after his death. I have three children, and they all said this was a good place. My son from Houston said he wants to go back and thank them for their care.

Our experience with Chapters was amazing!!!! They were very good to Daddy and me. On a scale of 1 to 10, I'd give the a 12.The staff was kind, understanding and took excellent care of Daddy. They became family. Someday I hope to go there myself when the time comes.