Brookdale

Brookdale has been a wonderful decision for my sister [name removed]. Please warn families they charge $[removed]/ month to give daily meds. It's "outrageous" also the highest rate in all of Jefferson County KY. Families need to be forewarned so they can be prepared. I'm still in shock and probably would have made a different choice, based on that cost. However, my sister is adjusting well and she is happy. My family is working with her doctor to reduce her meds for 5 pills/day to only 2.

Small facility that felt like home. I would recommend to others.

So far I would rate every aspect a 5. The staff has been patient & helpful during my move. Things in the apartment have all been refreshed or replaced with new. The staff & residents are very friendly. The level of care toward my well-being has been great. I'm enjoying the food & the variety of choices. There is no lack for activities & once I'm more settled I hope to enjoy more of them. Value wise; it's proving less expensive than being in my own home.

[Name removed] was a wonderful hostess. She gave us a tour and spent time sharing information and answering our questions. We felt at home. Great experience.

We were immediately struck by the feeling of homeyness at Brookdale Montrose. [Name Removed]was fantastic with lots of enthusiasm and knowledge. Residents all seemed happy and social and staff seemed to know everyone’s name. Beautiful grounds with paved walkways and a pond. Weekly housekeeping ((including bedding laundry) included.

This is a small facility, which makes it feel more like home. I met one resident that was very happy to be there and showed me many things she accomplished in her past, she would make a great spokesperson for the facility. My tour was through and my Slow walking was taken into consideration during the tour. Everyone was very helpful and answered all my questions. I was also sent home with additional information about the facility. Yes I would definitely recommend you tour this facility if you want the family experience for your loved one

A beautiful facility for those with the resources to afford it. Seems like a wonderful community with caring staff. Not a place for anyone with any limits on their financial standing.

The place is beautiful. They were very helpful.

Nicest and largest studios and alcove size rooms for the best price I saw across 5 different facilities/communities in San Antonio. Really good layout so that it’s not confusing to navigate. Great courtyard. Great community vibe. Lots of opportunities for socializing. Really nice and professional staff.

[name removed] was so very helpful. The facility was beautiful. I liked Brookdale very much. After arriving here to have eyes on dad I am in a difficult situation. Dad is not at 101 ready to relinquish any authority to me to make any decisions for him. I have to agree he is borderline in need of a facility. With that said I would choose Brookdale with no hesitations.

[name removed] and the staff were warm, caring and practical. Later at the hospital performing an evaluation, [name removed] made a very favorable impression. Would be comfortable placing a loved one here.

I appreciate the time staff took to explain the facility and services. The assistance of the staff to help get the assessment for admit done quickly and helping establish local third-party services.

The staff are very attentive, compassionate and professional. They go above and beyond to provide excellent care and support services for the patients and we are confident we made the right choice for dementia care for our family member. We also greatly appreciate A Place for Mom agency providing guidance and assistance with placement quickly.

Brookdale is an amazing place with amazing people who work there. I would recommend it to anyone. I can't say enough about the people that work there. They went far and above to help me and my Mom.

The staff. The ambience and the quality of the food are the main things that stick out about Brookdale Potomac.

Every staff member we encountered was pleasant and helpful. The residents we met were cheerful. It seems like a lovely place to be.

It was like waking into a resort. We loved that the property is secure. The staff and all residents we met were so engaging.

My Mother loves the place! Everything they do is great and the staff is A+++

The staff is awesome at managing my dad. He can be quite difficult and they have been wonderful!! It's clean and doesn't smell like institutional cleaners. Dad has his own bathroom and his suite is nice sized. Everyone is nice and they keep us informed about anything dad does.

The professionalism is outstanding! Love the information and all our questions were answered! Felt very welcomed!