Agemark

[name removed] was so friendly and accommodating, as are the rest of the staff, especially [name removed]. I am not the one living in the apartment, but my friend is very happy there. I would recommend the community to others who are searching for one.

I really like The Terraces. [Name Removed], who is the sales director, was so kind and compassionate and knowledgeable. I told him that he was a bright light in the middle of the dark journey that we were traveling with my Mom. [Name Removed], the nurse, has been extremely helpful and is also kind and compassionate and knowledgeable. I have not had much interaction with the director. The med tech and the caregivers whom I have met, I have all been the same. I can call and check on my mom anytime and they will give me a verbal report. My Mom enjoys the activities and the food both. Overall, we would give The Terraces the highest score. We are very happy with the care that Mom is receiving there.

I just had the opportunity to visit This community, met with [Name Removed], an Amazing person with great knowledge about what families are looking for those they love. The place has great are to walk around and there is always someone looking to help residents. I felt great to see that there is people that come work a this place with a great desire to help and make these residents feel at home, with high respect and great values.

The staff has been truly helpful. Day or night. I would recommend to others. My mother in law has settled in & is healthy & content.

I would highly recommend The Kensington to others. The facility is beautiful and the staff are so friendly and helpful. The other residents are also very welcoming to newcomers.

The staff are very good with the people they care for. Plus, they are very pleasant with visitors. The allow me to bring my husband's dog to visit. I would recommend them.

Staff is excellent. Attentive, caring, they really get to know the residents. The facility looks like a resort hotel. New furnishings in the rooms and new paint, carpet, etc. bathrooms in rooms are spacious. Many activities for residents of all abilities. Staff will prompt residents and encourage to attend.

I like the professionalism and friendliness of the staff, as well as the cleanliness and well taken care of facility. The lunch and dinner meals have a lot of variety and use fresh ingredients.

The Director is amazing and so thoughtful and helpful to the residents. I was hesitant to move my Dad 30 minutes away but reassurance she will keep an eye in him and the attention she gives her residents made me Feel better. They also have so many activities and outings. I am happy to see how much effort is put into the residents well being and happiness. My Dad used to live in one of those "higher end" expensive communities and this one is SO MUCH better! The other place was always most interested in saving a dime and it was obvious.

My two daughters and I toured the Kensington on a Saturday. We had a sweet guide who willingly and positively stepped up and guided our tour. She was knowledgeable about the workings of the assisted living facility and showed us living areas, client social areas, the cafeteria, craft area, and the therapy area. She was very helpful answering our questions and we asked her many!! I was very pleased with our tour and had a very good feeling about the Kensington and it's staff!

The head nurse was very much personally involved in the care of my mom, as was the staff. They included me in the care plan and kept me regularly updated. I had an incredibly good experience with symphony pointe

My mother was in the secured unit, where she had a private room. It was wonderful how she was able to bring in her own furnishings, with the electric bed furnished by the facility. We were so pleased with the extraordinary staff. There was such friendly staff, Greeting her and meeting her needs as if she was their Mother. She tried to be very independent, but the staff and their expertise, gently persuaded her to let them help her. She began to love all the attention and love. She finally had the nutrition she needed, with such wonderful meals. Nutrition and food was neglected when she tried to live in her own home. We had no idea, when The Terraces at Via Verde , prepared these wonderful meals, that her appetite would soar , and she would feel healthy once again. The staff and client ratio was absolutely perfect. No one lacked for attention, and each need met in a personal way. They made such an effort to have the clients participate in activities, and what was so beautiful, they included our family at all times. Welcoming each of us and inviting us to special activities. When my Mother was declining, they were the most compassionate staff, I could have ever imagined. They informed us step-by-step as she was presented with hospice. The staff calling family through every stage, was so warm and thoughtful. As family was by her side before she passed, the staff was so engaging and kept us informed , with every final portion of her journey before she passed. All of the professional staff prepared every step for the best family experience ever. Their professionalism, started with the interview , as she was going to be moving from her home, to enter her new residence with The Terraces at Via Verde . Thank you, from the bottom of our heart. I would recommend , The Terrace at Via Verde , to everyone that will be dealing with transition of family members.

I thought the facility was very nice. [name removed] was very helpful and has been great to work with. Several residents commented how much they like it there.

The staff and their level of care is very good. I would recommend to others.

Very much enjoyed this facility. It is under strong consideration for placing my parents. Very nice, clean, modern. Spacious rooms available. Very urban setting. Nice views available

The Terraces is a clean and beautiful facility. Oscar greeted me with such warmth. He is a bright light in the middle of navigating a dark tunnel for your loved one. He was so kind, compassionate, and interested in hearing about my Mom, who needs placement. We are praying that Mom will be able to become a resident there. Thank you.

[name removed] took us on the tour. She was friendly and knowledgeable. She answered all of our questions and said she would get back with us in a couple of months to see how things are going. The rooms were clean and it did not have a hospital feel like a nursing home would. Felt like you were staying in a hotel. I only put a 4-star review on the appearance of the building because of its age. That cannot be helped, and it did not bother me. I would feel very comfortable having my dad live there.

My brother is a resident at The Landing at Carmichael. My brother is happy with the living facilities as well with the meals. The price is reasonable. I highly recommended to other seniors to check this facility.

The staff is very friendly and helpful, both with residents and their families. They're also very good about communicating with residents and family. The building is kept very clean, even the stairwells, which has not always been our experience! My mother-in-law has a one-bedroom apartment that is a very nice size. They have a good variety of options in the dining room, as well as in activities and social opportunities available on campus.

The staff is always very friendly and helpful. The facility is clean at all times. The laundry service and cleaning of the apartment is very helpful. The apartment size is good. There are regular gatherings and seasonal events. I also forgot to mention the sun rooms at the end of each hall. They are great when it's cool outside. They also have a huge covered deck on the second floor which is good for getting outside without going downstairs.